MARKETING SERVICES
Every touchpoint is marketing. We look after all of them.
Your ads, your website, your booking page, your reminders, your reviews and your follow-ups all decide whether a customer comes back. Vetted Marketing Experts, led by Founding Partner Mr Digital, cover every one of them: we coach your team to run it, or we run it and answer for the results. Nothing goes out without your approval.
AN EXAMPLE CUSTOMER JOURNEY
One guest, eight touchpoints. In real life, they never stop.
This is just one example. Most people only call the first two steps "marketing", but the guest experiences every one of them, and the weakest one decides whether they come back. Real customers meet you at far more touchpoints than eight, and the journey never ends: every visit, email, post and review starts the next one.
Sees an ad, a social post or a message
Covered by: Paid ads · Social media management · Design & creative · Cold email & LinkedIn outreach (for B2B). Replies: your team
Finds you on Google or in AI search
Covered by: SEO & Google Business Profile optimisation · Blog writing
Looks around your website
Covered by: Websites, funnels & landing pages (builds and updates) · Design & creative. Enquiries from forms and chat: your team
Books or buys
Covered by: The platform: booking systems, payments, online shop, on pages we build (Websites, funnels & landing pages)
Gets the confirmation and reminders
Covered by: The platform (confirmation emails and texts) + Email marketing & automation
Visits
Covered by: Your team. The platform helps: guest app, guest Wi-Fi sign-in
Leaves a review
Covered by: Your team replies, for authenticity. The platform sends the review requests and gathers the reviews
Hears from you again and comes back
Covered by: Email marketing & automation · the platform’s loyalty (Beta), vouchers & referrals. Replies and follow-up conversations: your team
↻ …and back to step 1. A happy guest sees your next post, opens your next email and books again. The touchpoints never stop, so neither does your marketing.
Campaigns and sends: us (Managed) or your team, coached (Coached). Conversations (replies, enquiries, reviews, follow-ups): always your team.
ONLY NEED ONE THING?
One channel can’t carry the whole journey
Doing one channel well is good. Covering every touchpoint is what works.
The weakest step leaks customers
An ad can’t fix a slow booking page. The customers your other channels paid to win slip away at the weakest touchpoint.
All-in, for one price
Every channel runs on one platform and your AI agents do the legwork, so you don’t pay several agencies and tools.
Coached from £1,500 · Managed from £2,500
a month per site
Both plans cover everything
The choice is who does the work: your own team, coached by us, or a Certified Partner Agency team, accountable for the results.
Read the white paper: The hidden cost of fragmented systems →
QUAL È LA SOLUZIONE GIUSTA PER LEI?
Two different teams, two ways to cover every touchpoint
Choose Coached if…
Build the skills in-house. Your team masters the platform and learns to direct your AI agents, with a senior strategist coaching them every week.
- you have a marketing person or team who wants to grow
- you want them to learn to work with AI agents
- you want to own the work and the know-how
Choose Managed if…
We take care of everything, and we’re accountable for the results.
- your team is short on time
- you’d rather hand marketing over to an expert agency
- you want to hold us to the results
Either way, the work lives in your mDOS account. Your designs, pages, campaigns, data and history stay with you, so switching between Coached and Managed, or bringing it all in-house, loses nothing.
WHAT WE COVER
Every touchpoint, covered
Everything is done in your mDOS account, on the platform you already have. On Managed we deliver all of these for you. On Coached your team delivers them, with weekly coaching. Two exceptions: paid ads are set up in mDOS and managed in the ad networks, and your Google Business Profile details are optimised in your Google Business Profile.
Design & creative
Designs for your ads, social posts, emails and website, in your brand.
Where: Made in your mDOS design studio · Design studio.
Inserzioni a pagamento
Campaigns built and managed on Meta, Google, YouTube and LinkedIn. You pay the ad spend.
Where: Set up in mDOS, managed in the ad networks · Paid ads.
Gestione dei social media
Posts planned, written, designed and published on your channels.
Where: Scheduled and published from mDOS · Social media.
Email marketing & automation
Campaigns and automated journeys created and sent to your customers. You provide the data. You handle: replies and follow-ups.
Text message send costs aren’t included. We recharge them at cost each month.
Where: Sent from your mDOS email · Email & text messages.
Cold email & LinkedIn outreach
Outreach campaigns to new prospects, created and sent. You provide the data. You handle: replies and follow-ups.
Where: Run from mDOS outreach sequences · Outreach sequences.
Websites, funnels & landing pages
Builds and ongoing updates: websites, sales funnels and landing pages.
Up to 20 pages a month per site under fair use.
Where: Your mDOS website builder · Website builder, Sales funnels.
SEO & Google Business Profile optimisation
Your site and Google listing worked on, so you’re found on Google, on Maps and in AI search. You handle review replies: the platform drafts them for you to approve.
Where: Your mDOS SEO tools, and your Google Business Profile · SEO, AI search visibility, Google Business Profile.
Blog writing
Articles written for your site and your customers. News posts on your site count too.
Where: Published on your mDOS website · Website builder.
SEE IT IN ACTION
The work happens in your own mDOS account
Pages, funnels and campaigns are built and updated in the same editor your team uses, with a live preview beside it. You can see every change, and nothing goes out without your approval.
REPORTING
Live dashboards, built around your strategy
See every touchpoint working in real time. We set up your dashboards around your strategy, your targets and what you need to see, so you always know what’s working and what we’re doing next.
Live and real-time
Every channel in one place, updated as it happens. No waiting for a monthly PDF.
Built for your targets
Dashboards shaped around your strategy and goals, from 150+ widgets and every data source, at no extra cost.
Clear updates, your way
Scheduled reports, an optional plain-English morning summary from your AI agents, and board-ready monthly reporting (Coached) or a monthly video breakdown (Managed).
Share it safely
Send a secure, read-only link to a board member or adviser, with no login needed.
COME FUNZIONA
From first call to first campaign
Prenoti una chiamata
We look at what you run now and what you want to fix first.
Pick who does the work
Your team, coached every week, or a Certified Partner Agency team, accountable for the results.
Approve in one click
Every campaign and post waits for your approval in the dashboard.
See the results
Live reporting, plus board-ready monthly reports (Coached) or a monthly video breakdown (Managed).
Experts steer, AI agents do the legwork
Our Vetted Marketing Experts, led by Founding Partner Mr Digital, set the plan and steer the work. Our AI agents do the legwork, and you decide what goes out.
Individua i punti in cui gli utenti abbandonano il percorso di prenotazione e pagamento e pianifica test per riconquistarli.
Selezioni una persona nel cerchio per vedere di cosa si occupa per Lei.SUPPORT
One team, there when you need it
One team supports the whole of mDOS, so you’re never passed between suppliers.
Included on every plan
Help centre, AI support, live chat with real people, and a phone call when you need one. Email, chat and phone in UK business hours. Real people, fast replies: usually within the hour on weekday mornings (UK time), and always within 1 business day.
Your strategist
Coached: a weekly one-to-one with a senior strategist. Managed: your strategist works with you, with live calls when they matter.
1-click approvals
Every campaign, post and page waits for your approval in your dashboard. Nothing goes out without you.
Training when you want it
Guided tours in the platform, plus remote training (from £295 a half-day) or on-site days (£795).
Priority Support
A guaranteed meeting schedule, a direct phone line and a named account director, replies within 2 hours across UK and India office hours and weekend support within 24 hours. £250 a month, any plan.
A room with your experts
Team chat includes a room with your mDOS experts, next to your own team’s conversations.
I Suoi dati restano di Sua proprietà
Everything lives in your mDOS account: the work, the data and the history.
Shape what we build
Tell us what you need. Customer requests help decide what we build next.