What the AI agents do for customer service
Real jobs it takes on once you switch it on.
Review replies
Priya drafts a reply to every new review in your voice, ready for you to approve and post.
Unhappy customers raised
When a low-rated review arrives, Priya raises it with the reason and a suggested recovery step.
Inbox replies drafted
Replies to emails, texts, social messages and web chat are drafted in the shared inbox for your team.
Questions answered
The AI concierge answers customer questions from your real details, day and night.
Trends spotted
Priya reads recent reviews for recurring praise and complaints, and tells you which way things are heading.
Details kept right
Sophie checks your opening hours and closures are set, so customers get the right answer.
MEET THE AI AGENTS
Your AI agents for customer service
Priya
Reads every review, drafts replies for you to approve and raises unhappy customers straight away.
Sophie
Checks every time, price and offer in a draft against your own records.
Maya
Makes sure everything sounds and looks like your brand, and flags anything off-voice.
FREE · NO ACCOUNT · NO CARD
Try the AI agents free (Beta)
Give it a simple brief and the AI team builds a campaign, emailed to you with a read-only link. The picture shows what came back for a demo hotel’s brief.
- Sienna, Marco, Rosa and 6 more desks
Strategy, emails, social posts, a landing page and ads, checked for brand and compliance
Your team has the final word
Review replies and drafted messages wait for a person to approve them, and the concierge answers only from the details you have given it. Nothing goes out without your approval, unless you choose to switch on automatic mode for low-risk tasks.
Switch at your own pace
Keep your current inbox or review tools while their contracts run out. We bring your customer history across, and a switching plan moves each channel when you’re ready.
Three things no one else brings together
Answering every customer takes one inbox, fast drafts and a human voice: our platform, AI agents and team cover all three.
World-leading software
Email, text, Facebook, Instagram and web chat in one shared inbox, with every customer’s history beside the message.
Tireless AI agents
Priya drafts a reply to every new review for you to approve and raises unhappy customers straight away, and the AI concierge answers only from the details you give it, once you switch it on.
Real experts driving it
Vetted Marketing Experts, led by our Founding Partner Agency Mr Digital, help set your brand voice, steer the AI agents and are a call away.