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More reviews, faster replies, and the best ones on show.

Ask every customer for a review, answer Google reviews from one screen, and show your best on your website. Every site sits in one league table.

Ask, reply and show off

Three jobs, one place.

Review requests

Ask every customer how their visit went and point them to leave a review.

  • The same request goes to every completed visit
  • Low ratings passed to your team to put right
  • Happy customers offered a referral link too
  • You set the rating that counts as unhappy

Compare us with: Birdeye · Grade.us

Included with reviews & reputation

Everything you need to look after your good name.

Every site, one league table

Compare ratings and review counts across your sites and see where to step in first.

A testimonials library

Keep quotes from emails, events and feedback alongside your online reviews, ready to use on your website.

Scores over time

Review scores and trends for each site sit in your loyalty and reviews report.

Every feature, in detail

Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Open each area underneath for the rest.

Every plan
What sets it apart
Priya drafts a reply in the tone you pick, for you to edit and publish✓ Included in every plan (Beta)
Ask
The same review request after every completed visit✓ Included in every plan
Low ratings passed to your team, at a level you set✓ Included in every plan
Read and reply
Google reviews pulled into one list✓ Included in every plan
Filter by site, rating, mood or whether you’ve replied✓ Included in every plan
The mood of every review picked out✓ Included in every plan
Reply to reviews from mDOS✓ Included in every plan
Share one review with a site manager by secure link✓ Included in every plan
A league table of every site✓ Included in every plan

More features, by area

2 features

FeatureEvery plan
A review widget for any website, newest or highest rated first✓ Included
A testimonials library✓ Included

8 features

FeatureEvery plan
Recurring themes across reviews picked out✓ Included
Export reviews to a spreadsheet, exactly as filtered✓ Included
Review numbers against your search rankings over time✓ Included
Reply to TripAdvisor and Facebook reviews from mDOS✓ Included
Testimonials with alternative wordings✓ Included
Testimonials with a company logo✓ Included
Review and reputation trend reports✓ Included
Ratings after table bookings✓ Included

2 features

FeatureEvery plan
Approve what your review widget shows✓ Included
AI reply drafts go through your normal approvals✓ Included Beta

Make it yours. Let it do the legwork.

Work three ways: do it yourself, ask your AI teammate, or let them draft it and take over. A draft lands as a normal item you can edit, not a block of text to copy and paste.

Reputation settings in mDOS: the default tone for drafted review replies, from professional to grateful
1
MAKE IT YOURS

Your voice, your threshold

Set the rating that alerts your team and the tone your replies are written in.

A review in mDOS with its mood picked out as negative, approved and replied to
2
IT DOES THE LEGWORK

Asked and sorted for you

The same review request goes out after every completed visit, and the mood of every review is picked out.

Priya, your AI teammate
3
YOUR AI TEAM

Priya drafts it, you take over

Do it yourself: write each reply in mDOS.

Ask Priya: Priya answers a review in the tone you choose.

Or take over the draft: it lands as a reply draft you edit like any other, then publish or approve as it is.

What the AI team sent back for a demo hotel’s Christmas parties brief: a nurture email, social posts with generated pictures and a landing page with an enquiry form

FREE · NO ACCOUNT · NO CARD

Try the AI agents free (Beta)

Give it a simple brief and the AI team builds a campaign, emailed to you with a read-only link. The picture shows what came back for a demo hotel’s brief.

  • Sienna, Marco, Rosa and 6 more desks
    Strategy, emails, social posts, a landing page and ads, checked for brand and compliance

What it replaces

One tool for asking, replying and showing.

ReviewPro, Birdeye or TrustYou

A separate reputation tool, often charged per site. Here it comes with every plan, next to the customer records your reviews relate to.

Logging in everywhere

Checking Google reviews site by site. New reviews arrive in one list with a reply ready to check.

Paid review widgets

A monthly fee for a widget like Elfsight or Trustindex to show reviews on your site. The review widget is included.

YOUR AI TEAM, ON REVIEWS

Replies drafted in your voice

It works around the clock once you switch it on. Nothing goes out without your approval.

A reply to every review

Each new review gets a reply drafted in your site’s voice, ready for you to approve and post.

Unhappy customers raised fast

A low rating is flagged straight away, with the reason and a suggested way to put it right.

Great reviews put to work

Your best reviews become draft social posts for you to approve.

Set up by real people, supported by AI. An mDOS Expert Partner connects your Google reviews and sets up your requests, and the AI team drafts replies for you to approve.

Switch at your own pace

Start with replies and add requests and the widget when you’re ready. Keep your current reviews tool while its contract runs out, we move your review history across, and we plan the switch with you.

How switching works

Three things no one else brings together

Asking for reviews is the start. mDOS adds AI agents that draft a reply to every one for you to approve, and a team that sets up your requests with you.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Ask every customer for a review, answer Google reviews from one screen and show your best on your website, with every site in one league table.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents draft a reply to every review in your voice for you to approve and post, raise low ratings straight away and turn great reviews into draft posts.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

An mDOS Expert Partner connects your Google reviews and sets up your review requests with you, and partner marketers can share your best reviews in your campaigns.

Meet the people →
TRY IT YOURSELF

Try it on a demo site.

Working websites built on mDOS for invented businesses. Open one and try it the way your customers would.

Demo sites are invented businesses. Payments are test-only: use the UK test card 4000 0082 6000 0000 with any future date and any CVC. Book or buy with your own email address and you’ll receive a real confirmation email.

WORKS WITH YOUR TOOLS

Keep the tools that work for you. Replace the ones that don't.

Happy with your current website platform? Connect it. Want one less bill? Build on mDOS instead.

Keep it. We connect to the systems you already rely on, so data flows into one place.
Or replace it. Switch over when you're ready, one system at a time. It's all included in mDOS.
See all integrations
WEBSITE PLATFORMS
WordPressLive
WebflowBeta
FramerBeta
ShopifyBeta
SEARCH AND ANALYTICS
Search ConsoleLive
Google AnalyticsLive

Support from a real marketing team

mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.

Chat with our marketing experts

Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.

  • Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
  • Answered by marketing experts from our partner agencies, the same people who run marketing for clients
  • Ask about the software or your marketing: setup, campaigns and results
  • AI support for quick answers whenever you need one

Included in every plan

Book a call

The mDOS Chat panel on the Your mDOS team room: a hotel asks for help planning an email and social push for Sunday lunch, and a strategist from the mDOS team replies

Questions about reviews

Google reviews are pulled in today, and you can reply to them without leaving mDOS.
No. Every customer with a completed visit gets the same request, which keeps you within Google’s rules. Anyone who rates their visit low is also passed to your team to follow up.
No. Replies are drafted for you to check, edit and approve. Nothing goes out without your approval.
Yes. The league table ranks every site by rating and review count, and you can share a single review with a site manager by secure link.
Yes. The review widget works on any website and shows reviews rated 4 and above alongside your testimonials.

Reviews, included in every plan

Requests, replies and your review widget come with everything else in mDOS. One price per site, no per-user fees.