Rooms for your team, your AI team and us
Talk in rooms, ask an AI teammate and reach the mDOS team.
Rooms for every team
A room for each team, brand or site, so everyone knows where to post.
- Rooms for the whole team, brands and sites
- Private messages for a quick word
- Notifications on your phone
Included with team chat
Your people, your AI team and your partner experts in one place.
Rooms for every team
A room for your whole team, rooms for each brand or site, and groups for anything else you need. Everyone knows where to post.
Private messages
Message one colleague or a small group of up to eight people, away from the busy rooms. Handy for a quick word with a manager.
A room with your mDOS team
Talk to the experts who set up and support your account, in the same place you talk to your own team. No support tickets or chasing emails.
AI teammates on call
@mention an AI teammate or ask the AI in a room, and it replies in the conversation. It only joins in when asked, so rooms stay calm.
On your phone
The right people only
Each room stays inside its own brand or site, so people only see the conversations they should. Head office can still see across the business.
Every feature, in detail
Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Open each area underneath for the rest.
More features, by area
4 features
| Feature | Every plan |
|---|---|
| @mention an AI teammate and the reply lands in the room | ✓ Included Beta |
| The AI only answers when asked | ✓ Included Beta |
| Switch the AI off for any room | ✓ Included Beta |
| Never sends anything to a customer | ✓ Included Beta |
4 features
| Feature | Every plan |
|---|---|
| Rich cards posted into chat rooms | ✓ Included |
| Share a message outside the chat | ✓ Included |
| Ask an AI teammate a question inside a thread | ✓ Included Beta |
| A support chat with escalation and feedback | ✓ Included |
1 feature
| Feature | Every plan |
|---|---|
| Email nudges when a message needs you and you’re offline | ✓ Included |
2 features
| Feature | Every plan |
|---|---|
| A chat room that sends and receives email | ✓ Included |
| Linked with Google Chat spaces | ✓ Included |
Make it yours. Let it do the legwork.
Shape it to how you work, and let it handle the routine for you.
Rooms that match your business
Rooms follow your sites and brands, and you can switch the AI off in any room.
Found when you need it
Pin what matters, search every past chat and see when a message has been read.
Your AI in the room
@mention an AI teammate and the reply lands in the room. It only answers when asked.
What it replaces
One chat for work, with nothing extra to pay.
Slack or Microsoft Teams
A separate chat tool billed per user, with no link to your bookings, tasks or customers. Team chat comes with every plan, with no per-user fees.
WhatsApp groups
Work chat mixed in with personal phones and numbers. Here conversations stay with the business when people move on, and leavers lose access.
Emails to your agency
Chasing an agency by email for updates and waiting days for a reply. Your mDOS experts are in a room you can message any time.
YOUR AI TEAM, IN THE CHAT
Ask your AI team like you’d ask a colleague
It works around the clock once you switch it on. Nothing goes out without your approval.
Answers in the conversation
@mention a teammate such as Marco for email or Quinn for reporting, and the reply lands right where you asked. Everyone in the room sees the answer.
Work becomes tasks
AI teammates post task cards in the chat, so everyone can see what’s being done and by whom. The task then lives on your board.
It remembers the chat
It keeps track of what the room has already discussed, so you don’t have to repeat yourself or paste in the background.
Set up by real people, supported by AI. An mDOS Expert Partner sets up your rooms and joins your mDOS team room, and the AI team answers whenever you ask it to.
Switch at your own pace
Start with one team and move the rest across when you’re ready. Keep your current chat tool while its contract runs out, bring your people across, and we plan the switch with you.
Three things no one else brings together
Team chat is where all three meet: your people, your AI agents and your partner experts, in one conversation.
World-leading software
Direct messages, team rooms and a room with your mDOS experts, on the web and in the mDOS Manager app.
Tireless AI agents
@mention an AI agent such as Marco for email or Quinn for reporting and it replies in the conversation, posting task cards so everyone sees the work.
Real experts driving it
Your mDOS experts join your team room, so a real marketer is a message away whenever you want a second opinion.
Support from a real marketing team
mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.
Chat with our marketing experts
Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.
- Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
- Answered by marketing experts from our partner agencies, the same people who run marketing for clients
- Ask about the software or your marketing: setup, campaigns and results
- AI support for quick answers whenever you need one
Included in every plan
