Use the ones that suit how your customers visit.
Reward spend and visits, and give your best customers more.
Compare us with: Como · Airship
A loyalty programme that belongs to your business, not one site.
Members earn and redeem at all your sites, and you can leave a site out if it suits you.
See members, redemptions and what loyal customers spend compared with everyone else.
Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Open each area underneath for the rest. Beta means it works today and an mDOS Expert Partner sets it up with you.
3 features
| Feature | Every plan |
|---|---|
| Points, tier and rewards in your customer portal | ✓ Included Beta |
| A member QR code to scan at the till | ✓ Included Beta |
| Leave a site out of the programme | ✓ Included Beta |
22 features
| Feature | Every plan |
|---|---|
| Preview who would change tier before it happens | ✓ Included Beta |
| Double-points weekends and other boosts, with a check before they go live | ✓ Included Beta |
| Points boosts that switch on in your quiet hours | ✓ Included Beta |
| Spend points at the till or online, as part of the sale | ✓ Included Beta |
| Digital passports that collect a stamp per visit or purchase | ✓ Included Beta |
| A summary of points owed across the company | ✓ Included Beta |
| Edit, tag or import members in bulk | ✓ Included Beta |
| A member panel with perks, history and a link to their record | ✓ Included Beta |
| Find a member at the till by phone number or card | ✓ Included Beta |
| See what a change to tiers or earn rates would cost before you make it | ✓ Included Beta |
| The AI team drafts win-back nudges that never switch themselves on | ✓ Included Beta |
| Four kinds of points campaign: multiplier, bonus, double and triple | ✓ Included Beta |
| Pause a points campaign and restart it later | ✓ Included Beta |
| Win back lapsed VIPs with boosted points instead of discounts | ✓ Included Beta |
| Watch who’s about to lapse before you send anything | ✓ Included Beta |
| Journeys that branch by loyalty tier | ✓ Included Beta |
| Journeys that branch by points balance | ✓ Included Beta |
| Journeys that branch by membership | ✓ Included Beta |
| Journeys that treat corporate members differently | ✓ Included Beta |
| Campaign audiences built from real loyalty behaviour | ✓ Included Beta |
| Shared company points earn their own tier | ✓ Included Beta |
| Award and manage loyalty from a phone | ✓ Included Beta |
7 features
| Feature | Every plan |
|---|---|
| The passport reward issued once the stamps are collected | ✓ Included Beta |
| Apple Wallet passes updated live with balance and tier | ✓ Included Beta |
| Guests join loyalty when they make a qualifying booking | ✓ Included Beta |
| A free reward sent automatically to win back a lapsed VIP | ✓ Included Beta |
| A lapsing member can start a win-back email or text journey | ✓ Included Beta |
| A thank-you journey when a reward is claimed | ✓ Included Beta |
| Passport stamps from a till payment, a seated booking, Wi-Fi or a staff scan | ✓ Included Beta |
16 features
| Feature | Every plan |
|---|---|
| Points taken when a loyalty discount is used on a reservation | ✓ Included Beta |
| Every balance checked against its points history each night | ✓ Included Beta |
| Balances combined correctly when duplicate customers are merged | ✓ Included Beta |
| Points put right if a web discount fails after payment | ✓ Included Beta |
| Every scan logged, to spot misuse | ✓ Included Beta |
| Every change to your programme rules recorded | ✓ Included Beta |
| Win-back rewards capped per member and per run | ✓ Included Beta |
| Wi-Fi stamps only when the device is really on site | ✓ Included Beta |
| Staff QR stamps that can’t be faked with a screenshot | ✓ Included Beta |
| A refunded visit takes its stamp back | ✓ Included Beta |
| Two stamps at once can never double-count | ✓ Included Beta |
| Shared company points can never be overspent | ✓ Included Beta |
| A double-clicked manual adjustment never credits twice | ✓ Included Beta |
| Points-expiry and balance reminder emails | ✓ Included Beta |
| Points taken back when the spend is refunded | ✓ Included Beta |
| Only the verified member can see or claim a balance | ✓ Included Beta |
Shape it to how you work, and let it handle the routine for you.
Set your own earn rate, points name, tiers, expiry and the sites that take part.
Rewards are issued automatically when earned, with nudges at halfway and when a stamp or two is left.
Members see their points, tier and rewards in your customer portal, with a QR code for the till.
A separate loyalty provider and a drawer full of paper cards.
Como, Airship and Loyalzoo are another subscription with another customer list. Here loyalty comes with your plan.
Lost cards and stamps given twice cost you money. Digital cards live on the customer’s phone.
PassKit and similar tools charge separately for phone wallet passes. Passes are included.
YOUR AI TEAM, ON LOYALTY
Switch it on and it works around the clock. Nothing goes out without your approval.
Watches members, especially your top tier, who have gone quiet and drafts a personal note to bring them back.
Proposes rewards and promotions for you to approve, priced within the real cost of each reward.
Spots members close to their next tier and suggests a nudge.
Set up by real people, supported by AI. Our team designs your programme and rewards with you, and the AI team watches for lapsing members once you switch it on.
Keep your current loyalty scheme while its contract runs out. We bring members and their points balances across so nobody loses a reward, and agree a switching plan with a clear date to tell your customers. Nothing changes for members until you say so.
A loyalty scheme only works if people use it. mDOS adds AI agents that notice who’s drifting and marketers who design rewards worth coming back for. Loyalty is in Beta.
Points, tiers, stamp cards and phone wallet passes across all your sites, with every member on one customer record.
AI agents watch for top members who’ve gone quiet and draft a personal note, propose rewards within their real cost and spot members close to their next tier.
Our team designs your programme and rewards with you, and partner marketers plan the emails and offers that keep members coming back.
Working websites built on mDOS for invented businesses. Open one and try it the way your customers would.
Demo sites are invented businesses. Payments are test-only: use the UK test card 4000 0082 6000 0000 with any future date and any CVC. Book or buy with your own email address and you’ll receive a real confirmation email.
Sell online already? Keep your shop and email tools, and bring the customer data, campaigns and reporting into one place.
mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.
Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.
Included in every plan
