What changes when you know every customer
The right message reaches the right person at the right time.
One record each
History, preferences, spend and consent for every customer, in one profile.
Messages that land
Emails and texts sent to the people most likely to come back, not everyone at once.
Loyalty that travels
Points, stamp cards and wallet passes that work at every one of your sites.
The products that build loyalty
All included in every plan.
Customer records (CRM)
One profile per customer: history, preferences, spend and consent.
Reviews & reputation
Request reviews, reply in your voice and show the best on your site.
YOUR AI TEAM, ON LOYALTY
It notices who has gone quiet
It works around the clock once you switch it on. Nothing goes out without your approval, unless you choose to switch on automatic mode for low-risk tasks.
Win-back drafts
Marco drafts a campaign for customers who haven’t been back for a while, ready to approve.
Best customers kept
Marco watches your top loyalty members and drafts a personal note when one goes quiet.
Reviews answered
Priya drafts a reply to every new review and raises unhappy customers straight away.
Switch at your own pace
Start with the part that matters most and keep your current systems while their contracts run out. We move your history across and build a switching plan around your business, so nothing is all or nothing.
Three things no one else brings together
Loyal customers come from knowing them, keeping in touch and someone owning it: our platform, AI agents and team cover all three.
World-leading software
One record for every customer, with email, text, loyalty, gift vouchers and reviews all working from it.
Tireless AI agents
Marco drafts win-back campaigns for customers who’ve gone quiet, and Priya drafts replies to your reviews for you to approve. You approve what goes out.
Real experts driving it
Vetted Marketing Experts, led by our Founding Partner Agency Mr Digital, plan your loyalty and win-back campaigns, steer the AI agents and are a call away.