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HONEST COMPARISON

Reviewing SiteMinder? Here’s how mDOS compares.

SiteMinder is a specialist channel manager. mDOS includes a channel manager too, inside one system that also runs your hotel, restaurant and guest marketing.

The short version

SiteMinder focuses on distribution: a channel manager connected to more than 450 channels, with a booking engine and website builder on its Plus plan, and links to more than 350 hotel systems. mDOS is a different shape. It’s the hotel system itself, with a channel manager and booking engine included, plus table booking, guest marketing, reviews and loyalty (Beta), at one price per site with every feature included. If distribution reach is your top priority, SiteMinder leads. If you want fewer systems, mDOS is worth comparing.

How our software compares

This compares our software’s features only. Our AI agents and our partner Marketing Experts come on top, and no single tool here includes them. Every mDOS line is live today unless it says Beta. Every SiteMinder line comes from SiteMinder’s own website; “Not listed” means we couldn’t find it there. Checked on 9 Oct 2026; sources are listed below.

mDOSSiteMinder
Pricing✓ Fixed price: one price per site, every feature included, no per-user or per-module feesPer room, tiered plans + paid add-ons (metasearch, GDS, revenue)
One guest record across stays, tables, orders and marketing✓ Built in, nothing to connectNot listed
Marketing tools, included in every plan
Your website, landing pages and sales funnels✓ Included in every plan✓ Hotel website builder on Plus
SEO: site audits, keyword and rank tracking, on-page fixes✓ Included in every planNot listed
AI search visibility (ChatGPT, Gemini and others)✓ Included in every planNot listed
Social media: plan, design and publish posts✓ Included in every planNot listed
Google Business Profile: reviews and replies✓ Included in every planNot listed
Paid ads: create and launch on Google, Meta and LinkedIn✓ Create and launch campaigns on Google, Meta and LinkedIn, plus conversion tracking — switch on when you want itNot listed
Digital PR: story ideas, press releases, media outreach✓ Included in every plan (Beta)Not listed
Website visitor intelligence: which companies visit✓ Included in every planNot listed
Email and text marketing✓ Included in every planAdd-on: Guest Engagement, “personalised, digital guest experiences”
Review requests and replies✓ Included in every planNot listed
Loyalty programme✓ Included in every plan (Beta)Not listed
Gift vouchers✓ Included in every planNot listed
Guest Wi-Fi capture page, with consent straight into the guest record✓ Included in every planNot listed
Apps
Mobile apps✓ Manager, Customer and Staff appsNot listed
Bookings, rooms and service
Hotel front desk, channel manager and booking engine✓ IncludedChannel manager linked to your PMS; booking engine on Plus
Table booking with a floor plan✓ IncludedNot listed
Events, tickets and private hire✓ IncludedNot listed
Till (Point of Sale)✓ Included (Beta)Not listed
Menu builder & designer: digital and print menus, allergens and QR ordering✓ IncludedNot listed
Stock management: levels, recipes, waste, suppliers and purchase orders✓ Included (Beta)Not listed
Where SiteMinder leads
Distribution channels, and hotel system connectionsBooking sites you sell on, and is your hotel system; no GDS today✓ 450+ channels including the GDS; 350+ two-way PMS/RMS connections
Hotel metasearch✗ Not yet✓ On Plus
24/7 chat, phone and email support, with a free trial you start yourselfLive chat with our marketing team, and phone us when you need to; priority support add-on✓ On every plan, with a 14-day free trial

And on top of the software: AI agents that do the legwork, and vetted Marketing Experts running it with you. No single tool compared here includes them.

The Platform → · AI Agents → · Marketing Experts →

Where mDOS is stronger

  • Fixed pricing: one price per site with every feature included, so no surprise per-user or per-module costs.
  • Marketing tools included in every plan: SEO, AI search, social media, Google Business Profile, paid ads, digital PR (Beta) and visitor intelligence. Run them yourself, with the AI team (Beta), or let our marketing team run them on the Managed plan.
  • It’s the hotel system as well as the channel manager: front desk, night audit and housekeeping are included.
  • An AI team (Beta) that flags quiet dates and drafts campaigns to fill them, and live chat with our marketing team on every plan.
  • Vetted Marketing Experts on the Managed plan: a Certified Partner Agency (such as Founding Partner Mr Digital) runs your marketing for you, under a retainer contracted and invoiced by that partner.

Where SiteMinder is stronger

  • Distribution reach: more than 450 channels, including the GDS, which mDOS doesn’t connect to today.
  • Works with what you have: more than 350 two-way connections to hotel systems.
  • Hotel metasearch on its Plus plan, which mDOS doesn’t offer today.
  • A 14-day free trial and 24/7 chat, phone and email support on every plan.
Sources (8) · checked 9 Oct 2026
  1. SiteMinder includes the channel manager and PMS integration; SiteMinder Plus adds a booking engine and hotel website builder · siteminder.com
  2. Plus adds a booking engine, hotel website builder, competitor rates insights, rate parity insights and Hotel Metasearch (Demand Plus) · siteminder.com
  3. SiteMinder includes the channel manager, PMS integration, performance and pace insights, 24/7 support and payment processing; all plans include a dedicated onboarding specialist, 24/7 chat, phone and email support, and a 14 Day Free Trial · siteminder.com
  4. Optional add-ons: Demand Plus (metasearch), SiteMinder GDS, Guest Engagement, Multi-Property, RMS Integration and Dynamic Revenue Plus · siteminder.com
  5. Guest Engagement is an optional add-on on both plans: "Drive more revenue from personalised, digital guest experiences from booking to check out" · siteminder.com
  6. Per property per month, based on room count, across the SiteMinder, Plus and Groups & Chains plans; optional add-ons such as SiteMinder Pay, Demand Plus, Dynamic Revenue Plus, SiteMinder GDS and RMS integrations incur additional charges · siteminder.com
  7. Both plans list "hotel expert partners", and all plans include a "community of hotel experts" · siteminder.com
  8. Connections to over 450 distribution channels, including the GDS; over 350 two-way PMS and RMS connections · siteminder.com

Moving from SiteMinder at your own pace

Run it in phases. Keep SiteMinder side by side while its contract runs out, start with guest marketing or your website, and we move your booking and guest history across. We plan the switch around your hotel and your channels.

How switching works

More than a channel manager

Unlike SiteMinder, mDOS isn’t only a channel manager. You get The Platform, The AI Agents and The Marketing Experts, working as one, at one price per site.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Not just a channel manager: your website, bookings, customer records, marketing and team tools in one system.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents draft campaigns, review replies and follow-ups for you to approve, and spot problems early. Nothing goes out without your approval.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

Vetted Marketing Experts, led by our Founding Partner Agency Mr Digital, set the plan and steer the AI. On Managed, we run your marketing and answer for the results.

Meet the people →

Questions hotels ask about mDOS and SiteMinder

Either. The mDOS channel manager can replace SiteMinder, or you can start with other parts of mDOS and switch channels when your contract ends.
Tell us your current channel list and we’ll confirm each booking site with you before you switch.
No. Front desk, folios, night audit and housekeeping are included, so the channel manager and hotel system are one.
Yes. We move future bookings across and run both side by side until your rates and rooms match, then switch the channels over.
It spots booking sites that stopped syncing, flags quiet dates and drafts campaigns to fill them. Our AI team is in Beta: it works around the clock once you switch it on, and nothing goes out without your approval.

See your channels and hotel in one place

Book a demo and we’ll map your current channels and show how mDOS would run them alongside the rest of your hotel.