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Products › Checklists & maintenance

Checks done, faults fixed, nothing forgotten.

Set your opening checks, safety walk-rounds and cleaning lists once, and they appear as tasks for the right people every day. Faults get logged, assigned and followed until they're fixed.

Checks and repairs, every day

Routine checks, the repairs that come out of them, and templates for each site.

Daily and weekly checks

The same checks, done the same way, at every site.

  • Opening, closing and weekly check templates
  • Turned into today's tasks for each site
  • Cleaning checklists by site and room type
  • Each task shows who did it and when
  • Comments and notes on every task

Compare us with: Trail · Connecteam

Included with checklists and maintenance

Everything your team needs to keep a site in shape.

Tasks on every phone

Your team sees their own tasks, today's tasks and the full board in mDOS StaffAwaiting App Store Approval, signed in with their own PIN. New shift, same list, nothing lost in a handover.

Managers see everything

Assign work to whoever is on shift, and see what’s open, in progress or blocked across the site. Change the priority or the person in a couple of taps.

Rooms off sale

For hotels, an open fault takes the room out of order and blocks it on every booking channel until it’s fixed, so no guest is checked into a broken room.

Templates for each site

Set opening, closing and safety walk-round templates per site, then generate the day’s tasks in one tap.

Housekeeping checklists

Cleaning checklists by site and room type, shown on the room sheet the moment a housekeeper starts the clean.

A record you can show

Every task keeps who did it, when it was done and any notes, ready for an area manager, landlord or inspector.

Every feature, in detail

Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Open each area underneath for the rest.

Every plan
What sets it apart
A room stays off sale until every open fault on it is fixed✓ Included in every plan
Raising a fault to critical takes the room off sale; lowering it puts it back✓ Included in every plan
Putting a room back early needs a typed confirmation, and it’s recorded✓ Included in every plan
Checklists
Opening, closing and weekly templates for each site✓ Included in every plan
Today’s tasks generated from your templates in one tap✓ Included in every plan
Cleaning checklists by room type✓ Included in every plan
Tasks on every phone: mine, today’s and all✓ Included in every plan
Comments on every task✓ Included in every plan

More features, by area

5 features

FeatureEvery plan
Faults logged with a priority, an owner and photos✓ Included
Followed from open to resolved, with notes on what was done✓ Included
A critical fault takes the room out of order and off sale✓ Included
Rooms back on sale once the fault is fixed✓ Included
A record of who did each task and when✓ Included

8 features

FeatureEvery plan
How many faults are still open on each room✓ Included
Assign cleaning tasks to a housekeeper✓ Included
Each housekeeper’s own task list for today✓ Included
Tasks marked in progress, not just to do or done✓ Included
Housekeepers ask for supplies mid-shift✓ Included
Photos on lost property records✓ Included
Set a room to dirty, clean or inspected from any screen✓ Included
See which bookings are waiting for a room to be ready✓ Included

1 feature

FeatureEvery plan
Room amenities by room type, with requests from guests✓ Included

1 feature

FeatureEvery plan
A supervisor override with a typed reason, recorded✓ Included

Make it yours. Let it do the legwork.

Shape it to how you work, and let it handle the routine for you.

Housekeeping checklist templates in mDOS: deep clean, departure clean, evening turndown and stayover, by room type
1
MAKE IT YOURS

Templates for each site

Opening, closing and weekly checklists for each site, and cleaning checklists by room type.

A maintenance ticket in mDOS: Room 109 bathroom, high priority, open, in progress until it is resolved
2
IT DOES THE LEGWORK

Rooms off sale until fixed

A critical fault takes the room off sale, and it stays off until every open fault on it is fixed.

Maintenance tickets in mDOS, each recording who reported it and when
3
BUILT IN

Who did what

A record of who did each task and when.

What checklists and maintenance replaces

Fewer clipboards and fewer apps.

Paper checklists

Clipboards in the back office that nobody can find when an inspector, an area manager or an insurer asks you to show the checks were done.

Task and repair apps

Tools like Trail, Connecteam, Flexkeeping or UpKeep for checks and work orders. Here they share one staff app with your rota and housekeeping, so you pay for one system, not three.

Chasing in group chats

Faults reported in a group chat and forgotten by the next shift. Every job here has an owner, a priority and a status, so nothing slips through.

Set up by real people, supported by AI. An mDOS Expert Partner builds your first checklists and task templates with you and shows your managers how to run the day from them, so your team is using it from the first shift.

Switch at your own pace

Start with one site or one checklist, and keep your current task app while its contract runs out. We set up your checklists with you, help you move open jobs, and agree a tailored switching plan with you.

How switching works

Three things no one else brings together

Checklists keep standards up. mDOS adds AI agents that keep work moving, and a team that builds your first lists with you.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Opening checks, safety walk-rounds and cleaning lists appear as tasks for the right people every day, and faults are followed until they’re fixed.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

When a task goes overdue, AI agents raise it with its owner and a suggested next step, and the morning briefing shows what needs doing first.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

An mDOS Expert Partner builds your first checklists and task templates with you and shows your managers how to run the day from them.

Meet the people →
WORKS WITH YOUR TOOLS

Keep the tools that work for you. Replace the ones that don't.

Already using a till, a payment provider or booking sites you like? mDOS works alongside them, or takes over when you’re ready.

Keep it. We connect to the systems you already rely on, so data flows into one place.
Or replace it. Switch over when you're ready, one system at a time. It's all included in mDOS.
See all integrations
BOOKING SITES
ChannexLive
PAYMENTS
StripeLive
MARKETING
Google AdsLive
Meta AdsLive
Search ConsoleLive

Support from a real marketing team

mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.

Chat with our marketing experts

Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.

  • Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
  • Answered by marketing experts from our partner agencies, the same people who run marketing for clients
  • Ask about the software or your marketing: setup, campaigns and results
  • AI support for quick answers whenever you need one

Included in every plan

Book a call

The mDOS Chat panel on the Your mDOS team room: a hotel asks for help planning an email and social push for Sunday lunch, and a strategist from the mDOS team replies

Questions about checklists and maintenance

Not as a dedicated temperature log today. You can add temperature checks as checklist tasks, but there’s no automatic temperature monitoring.
Yes. Your team uses mDOS Staff on their own phones or a shared tablet, each with their own PIN.
Yes. Every task records who did it and when, with any comments and notes.
Yes. Templates are set for each site, and each site sees only its own tasks.
Yes. An open fault takes the room out of order and blocks it on every booking channel until it’s resolved.

Every check done, every fault fixed

Checklists and maintenance come with everything else in mDOS, at one price per site. No per-user fees, however big your team gets.