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Switch to mDOS without losing a thing.

Move one area at a time, keep your current systems while contracts run out, and bring your customers, bookings and sales history with you, checked before anything is imported.

mDOS New Data Import wizard: the six steps Upload, Configure, Detect, Map Fields, Dry Run and Execute, on the upload step

How a calm switch works

How we move you across, step by step.

One area at a time

Start where it will make the biggest difference, and add the rest when you’re ready.

  • Pick a first area, such as bookings or customer records
  • Go live on that area before touching the next
  • Add more areas as each old contract ends
  • Every product is already in your plan, so there’s nothing to upgrade

What every switch includes

Included in every plan. No extra charge for moving your data.

A guided import

Upload, check, match your columns, test with a dry run, then import. Six clear steps, with nothing hidden.

Every row checked

The dry run uses the same checks as the real import, so the problems it finds are exactly the ones you fix.

Big files welcome

Years of history in one export is fine. Large files upload in parts and pick up where they left off.

An undo button

If an import isn’t right, roll it back and only what that import added is removed.

Old sales stay quiet

Imported sales land in your reports, without triggering loyalty points, stock changes or emails for visits long gone.

Kept private

Your files are stored in your own private folder, and only your company admins can run an import.

Every feature, in detail

Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Open each area underneath for the rest.

Every plan
The import
A six-step guided import✓ Included in every plan
Guests, table bookings, hotel stays, till sales, online orders and tickets✓ Included in every plan
Big files uploaded in parts that pick up where they left off✓ Included in every plan
A dry run that uses the same checks as the real import✓ Included in every plan
Problem rows listed line by line, ready to download✓ Included in every plan
Roll back a finished import✓ Included in every plan
Files kept in your own private folder✓ Included in every plan

More features, by area

4 features

FeatureEvery plan
Guest records matched into one per person✓ Included
Old sales imported without awarding points, moving stock or sending emails✓ Included
An imported sale linked to the right customer by email✓ Included
Only your company admins can run an import✓ Included

5 features

FeatureEvery plan
A plan board that moves each area from Today to Live✓ Included
The tools you keep, shown side by side with mDOS✓ Included
Your plan shared with your customer by a read-only link✓ Included
Ready-made plans for common switches✓ Included
Progress that updates itself as imports finish✓ Included

6 features

FeatureEvery plan
References such as “which site” mapped during an import✓ Included
Live progress while an import runs✓ Included
Keep pulling from your old system every hour while you run both✓ Included
Pull straight from OpenTable, ResDiary, Toggle, Nutritics and Guestline✓ Included
Make mDOS look like the system your team already knows✓ Included
Import your team from a spreadsheet✓ Included

1 feature

FeatureEvery plan
Ready-made mappings for Guestline, ResDiary, Lightspeed, HubSpot, Mailchimp and more✓ Included

Make it yours. Let it do the legwork.

Shape it to how you work, and let it handle the routine for you.

A new data import in mDOS: bring guest lists, bookings, stays and sales history across from your old system, step by step
1
MAKE IT YOURS

Move what you choose

Bring across guests, bookings, stays, sales, orders and tickets, one area at a time.

Data migration in mDOS: failed imports flagged, and more than fifty thousand records imported
2
IT DOES THE LEGWORK

A dry run first

A dry run uses the same checks as the real import, and a finished import can be rolled back.

A till history import in mDOS: thirty-three thousand sales in, with no stock, loyalty or email side effects
3
BUILT IN

No side effects

Old sales come in without awarding points, moving stock or sending emails.

What it replaces

The usual ways of changing systems, and why this is calmer.

The big-bang weekend

No switching everything at once and hoping. Each area goes live on its own, while the rest keeps running.

Copying by hand

No retyping customers or bookings into a new system. Your exports come across, checked row by row.

Starting from scratch

No losing years of customer history and sales the day you switch. Your reports start with the numbers you already have.

Set up by real people, supported by AI. Our team plans your switch with you and helps move your data. Once you’re live, the AI team works around the clock once you switch it on, and nothing goes out without your approval.

Ready to plan your switch?

Tell us what you use today and when each contract ends. We’ll map the best place to start, move your history across and keep both running until you’re ready.

How switching works

Three things no one else brings together

Switching is more than moving data. With mDOS you get the software, AI agents ready from day one and a team that plans the move with you.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Move one area at a time and bring your customers, bookings and sales history with you, checked before anything is imported.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

Once you’re live and switch them on, AI agents start drafting, checking and reporting straight away, and nothing goes out without your approval.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

Our team plans your switch with you and helps move your data, so you can keep your current systems while their contracts run out.

Meet the people →

Support from a real marketing team

mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.

Chat with our marketing experts

Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.

  • Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
  • Answered by marketing experts from our partner agencies, the same people who run marketing for clients
  • Ask about the software or your marketing: setup, campaigns and results
  • AI support for quick answers whenever you need one

Included in every plan

Book a call

The mDOS Chat panel on the Your mDOS team room: a hotel asks for help planning an email and social push for Sunday lunch, and a strategist from the mDOS team replies

Questions about switching

No. We bring your history across, and a dry run checks every row before anything is imported.
No. Keep them while their contracts run out, and move each area to mDOS when you’re ready.
Exports saved as CSV files work best. If your old system only gives you a spreadsheet, save it as CSV UTF-8 first.
Problem rows are listed line by line before you import. If a finished import isn’t right, it can be rolled back.
Moving your data is included. If you would rather we did all the setup for you, done-for-you setup is available by fixed quote.
It depends on how many areas and sites you move. Your switching plan sets the dates, area by area.

Switch at your own pace

Every product is included in every plan, at one price per site. Book a demo and we’ll plan where to start.