HospitalityView demo site
Linden & Ash
A 40-cover chef’s restaurant cooking over a wood grill, with produce from named growers.
What you can try
- Pay a £20-a-head deposit for a table of six
Three ways to get paid
Online, by link or held on file.
Card payments at checkout
Take payment when customers book, order or buy, on your own website.
- Card payments in every checkout
- Deposits set by rules you choose
- Refunds in a couple of clicks
- Disputes tracked in one place
Compare us with: Stripe direct · Adyen
Included with payments
The money side of your business, checked every night.
Choose your provider
Use Stripe, Trust Payments or Dojo, and bring your own account if you already have one.
Deposits by rule
Set deposit rules for tables, rooms, spaces and orders, and they apply automatically.
Pay links
Send a link to pay a deposit, a balance or a group payment, matched to the right booking.
Refunds and disputes
Issue refunds and handle card disputes from the same screen as the booking or order.
Nightly money checks
Every night your takings are checked against two separate records, and you’re alerted to a difference of even a penny.
Every payment on the record
Payments sit on the customer’s record next to their bookings, orders and history.
Every feature, in detail
Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Open each area underneath for the rest.
More features, by area
3 features
| Feature | Every plan |
|---|---|
| Nightly checks of your takings against two separate records | ✓ Included |
| Spend and lifetime value on the customer record | ✓ Included |
| Split payments checked too, card and cash together | ✓ Included |
1 feature
| Feature | Every plan |
|---|---|
| Trust Payments, Dojo and PayPal use their own secure checkout pages | ✓ Included |
1 feature
| Feature | Every plan |
|---|---|
| Choose which payment provider is live for each site, brand or company | ✓ Included |
1 feature
| Feature | Every plan |
|---|---|
| Bookings and orders kept in step with what Stripe did, automatically | ✓ Included |
2 features
| Feature | Every plan |
|---|---|
| Adyen and Square as payment options | ✓ Included |
| PayPal refunds handled too | ✓ Included |
10 features
| Feature | Every plan |
|---|---|
| Refunds checked against what actually happened | ✓ Included |
| A failed refund retried safely, never twice | ✓ Included |
| Chargebacks tracked from start to finish | ✓ Included |
| Payment problems flagged to you straight away | ✓ Included |
| A repeated payment message never processed twice | ✓ Included |
| Payment messages only accepted from Stripe’s own servers | ✓ Included |
| A daily check catches any payment without a matching record | ✓ Included |
| A register of every stored card and who it belongs to | ✓ Included |
| A refunded group deposit credited to the right booking | ✓ Included |
| Multi-stop trip payments recognised as one | ✓ Included |
Make it yours. Let it do the legwork.
Shape it to how you work, and let it handle the routine for you.
1
MAKE IT YOURSYour gateway, per site
Payments go into your own accounts, with the gateway chosen for each site.
2
IT DOES THE LEGWORKChecked every night
Takings are checked against two separate records every night, and every refund is checked against what’s left to refund.
3
BUILT INRefunds kept safe
A charge in dispute can’t be refunded twice, and failed refunds are retried from a queue.
What it replaces
Payments that know which booking, order or guest they belong to.
Separate pay-link tools
Pay links are built in and matched to bookings, so there’s no copying references between systems.
Payments locked to one supplier
Choose Stripe, Trust Payments or Dojo, or bring your own account, instead of being tied to your booking system’s choice.
Manual reconciliation
Nightly checks replace hours of matching takings in a spreadsheet at month end.
YOUR AI TEAM, ON PAYMENTS
It helps you keep on top of the money
It works around the clock once you switch it on. Nothing goes out without your approval.
Pre-authorisations to approve
Proposes when to capture or release a held card payment, for you to approve.
Payment questions answered
Reads your payments to answer questions such as what was refunded this week.
Monthly revenue review
Compares the month’s trading with the month before and names where to push next.
Set up by real people, supported by AI. An mDOS Expert Partner connects your payment provider with you and is a call away, while the AI team keeps an eye on the money and you approve any action it proposes.
Switch at your own pace
Keep your current payment provider and account if you like, and move one venue or one way of paying at a time. We bring your customer history across and agree a tailored switching plan, so no payment goes astray.
Three things no one else brings together
Taking payments is the easy part. mDOS adds AI agents that keep an eye on the money and a team that sets it up properly.
World-leading software
Card payments, deposits and balances online, in person or by link, with every night’s takings checked against two separate records.
Tireless AI agents
AI agents propose when to capture or release a held payment, answer questions such as what was refunded this week and review each month’s trading.
Real experts driving it
An mDOS Expert Partner connects your payment provider with you and is a call away, and you approve any action the AI agents propose.
TRY IT YOURSELF
Try it on a demo site.
Working websites built on mDOS for invented businesses. Open one and try it the way your customers would.
Demo sites are invented businesses. Payments are test-only: use the UK test card 4000 0082 6000 0000 with any future date and any CVC. Book or buy with your own email address and you’ll receive a real confirmation email.
WORKS WITH YOUR TOOLS
Keep the tools that work for you. Replace the ones that don't.
Use the payment provider that suits your business. Takings flow into the same reports as everything else.
Keep it. We connect to the systems you already rely on, so data flows into one place.
Or replace it. Switch over when you're ready, one system at a time. It's all included in mDOS.
PAYMENT PROVIDERS
StripeLive
ACCOUNTS
XeroLive
Support from a real marketing team
mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.
Chat with our marketing experts
Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.
- Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
- Answered by marketing experts from our partner agencies, the same people who run marketing for clients
- Ask about the software or your marketing: setup, campaigns and results
- AI support for quick answers whenever you need one
Included in every plan
Questions about payments
Stripe, Trust Payments and Dojo. You can bring your own account if you already have one.
Yes. Set deposit rules for tables, rooms, spaces and orders, or hold card details and charge only if you need to.
You refund from the booking or order itself, and the refund is recorded against the customer.
Every night the takings are checked against two separate records, and you get an alert if they differ by even a penny.
Yes. Send a pay link for a deposit, a balance or a group payment by email or text.