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Turn regulars into members who pay every month.

Sell memberships and subscriptions with perks, automatic billing and renewals, and see which members are about to leave while there’s still time to keep them.

mDOS Memberships: the members list with each member’s plan and status

Plans, perks and the numbers behind them

Set up a plan, honour its perks and watch it grow.

Plans your way

Set the price, billing period and perks, with limits that reset each period.

  • Your own price and billing period
  • Perks such as two free coffees a week
  • Free trials if you want them

Included with memberships

Everything you need to run a paid membership, from the first sign-up to the hundredth renewal.

Plans your way

Create plans with your own price, billing period, benefits and free trials. Members join online through your customer portal and can see their plan and perks at any time.

Automatic billing

Payments are taken every period through your own payment account, with refunds and credit notes kept in line. Failed payments get a grace period that you set before access stops.

Perks with limits

Set benefits such as "two free coffees a week". Staff open the member, press Redeem, and the allowance resets each period, so perks are fair and easy to honour.

Tiers members can climb

Rank your plans and set the visits or spend that earn an upgrade. Members who qualify are flagged for an offer.

Corporate and cross-site plans

Sell plans to companies for their staff under one account, and let members use their membership across your sites. Visits at each site are recorded.

Numbers that matter

Active members, monthly recurring revenue and churn for every site, in one view. Spot a plan that’s losing members before it shows up in your takings.

Every feature, in detail

Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Open each area underneath for the rest.

Every plan
What sets it apart
A new plan sets up its own billing in Stripe for you✓ Included in every plan
A member panel with perks left, a timeline and a link to their record✓ Included in every plan
Dev, your AI account director, drafts a new plan for you to approve✓ Included in every plan (Beta)
Plans
Monthly, quarterly or yearly plans✓ Included in every plan
Free trials✓ Included in every plan
Change prices for many plans at once, with a preview✓ Included in every plan
Corporate plans and plans that work across sites✓ Included in every plan
Members join and manage their plan in your customer portal✓ Included in every plan

More features, by area

4 features

FeatureEvery plan
Payments taken automatically every period✓ Included
A grace period for failed payments✓ Included
Pause, resume or cancel any member✓ Included
Refund the latest payment, or the unused part when cancelling now✓ Included

3 features

FeatureEvery plan
Perks with limits each period, redeemed by staff✓ Included
Plans ranked as tiers members can climb✓ Included
Monthly recurring revenue, active members and churn✓ Included

6 features

FeatureEvery plan
Trial, active, overdue, paused, cancelled and expired, each with its own actions✓ Included
How much of each perk a member has used✓ Included
Members get into events at sister sites on the same plan✓ Included
Members move up tiers by how long they’ve stayed or spent✓ Included
Correct part-period charges when a member changes plan length✓ Included
The AI team manages plans and corporate accounts, with your approval✓ Included Beta

1 feature

FeatureEvery plan
Limit a plan to chosen brands✓ Included

3 features

FeatureEvery plan
An email when a membership is about to lapse✓ Included
A win-back sequence for members who leave✓ Included
Overdue payments flagged from the card retries✓ Included

1 feature

FeatureEvery plan
A member’s saved card kept in step with the customer portal✓ Included

3 features

FeatureEvery plan
A failed sign-up released cleanly, with no charge left behind✓ Included
Members-only pages on your website✓ Included
Members-only pages kept out of your sitemap✓ Included

Make it yours. Let it do the legwork.

Work three ways: do it yourself, ask your AI teammate, or let them draft it and take over. A draft lands as a normal item you can edit, not a block of text to copy and paste.

Membership plans in mDOS: a monthly coffee club at £12 a month with its perks
1
MAKE IT YOURS

Plans that fit

Monthly, quarterly or yearly plans, free trials, perks with limits and plans that work across sites.

Every period: payments taken, with a grace period if one fails
2
IT DOES THE LEGWORK

Billing that runs itself

Payments are taken every period, failed payments get a grace period, and a new plan sets up its own billing.

Dev, your AI teammate
3
YOUR AI TEAM

Dev drafts it, you take over

Do it yourself: build plans in the Plans screen.

Ask Dev: Dev drafts the pricing and perks of a new plan.

Or take over the draft: it lands as a normal plan in the Plans screen once you approve it.

What the AI team sent back for a demo hotel’s Christmas parties brief: a nurture email, social posts with generated pictures and a landing page with an enquiry form

FREE · NO ACCOUNT · NO CARD

Try the AI agents free (Beta)

Give it a simple brief and the AI team builds a campaign, emailed to you with a read-only link. The picture shows what came back for a demo hotel’s brief.

  • Sienna, Marco, Rosa and 6 more desks
    Strategy, emails, social posts, a landing page and ads, checked for brand and compliance

What it replaces

A separate membership system and the manual work around it.

Membership software

Glofox, ClubRight and Mindbody are another subscription with another customer list and another log-in for your team. Here memberships come with your plan and sit on the same customer record as everything else.

Perks on trust

No more honouring benefits from memory or a note behind the bar. Every redemption is recorded against the member, and limits are enforced at every site.

Chasing failed payments

Renewals, failed payments, refunds and cancellations are handled for you, with reminder emails and a clear status for every member, so nobody has to chase cards by phone.

YOUR AI TEAM, ON MEMBERSHIPS

It keeps members from slipping away

Switch it on and it works around the clock. Nothing goes out without your approval.

Renewal watch

Watches each plan for members who are set to cancel and members who have stopped coming in, and raises them before their renewal date so you can act in time.

Win-back drafts

Drafts a personal win-back message for members who have lapsed, in your voice and with an offer you choose, ready for you to approve.

Plan ideas

Suggests new plans, offers and pauses for you to review, based on how members actually use their benefits. Nothing is created until you approve it.

Set up by real people, supported by AI. An mDOS Expert Partner sets up your plans, perks, trials and billing with you, and the AI team watches renewals and lapsed members once you switch it on.

Switch at your own pace

Keep your current membership system while its contract runs out. We bring your members and their history across, and agree a switching plan that moves billing over without a gap in anyone’s membership.

How switching works

Three things no one else brings together

Signing members up is half of it. Keeping them is the rest. mDOS adds AI agents that watch renewals and a team that helps you keep members.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Memberships and subscriptions with perks, automatic billing and renewals, with every member on one customer record.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents spot members set to cancel or who’ve stopped coming in, draft a personal win-back message and suggest new plans, all for you to approve.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

An mDOS Expert Partner sets up your plans, perks and billing with you, and partner marketers plan the emails that keep members engaged.

Meet the people →
TRY IT YOURSELF

Try it on a demo site.

Working websites built on mDOS for invented businesses. Open one and try it the way your customers would.

Demo sites are invented businesses. Payments are test-only: use the UK test card 4000 0082 6000 0000 with any future date and any CVC. Book or buy with your own email address and you’ll receive a real confirmation email.

WORKS WITH YOUR TOOLS

Keep the tools that work for you. Replace the ones that don't.

Use the payment provider that suits your business. Takings flow into the same reports as everything else.

Keep it. We connect to the systems you already rely on, so data flows into one place.
Or replace it. Switch over when you're ready, one system at a time. It's all included in mDOS.
See all integrations
PAYMENT PROVIDERS
StripeLive
ACCOUNTS
XeroLive

Support from a real marketing team

mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.

Chat with our marketing experts

Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.

  • Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
  • Answered by marketing experts from our partner agencies, the same people who run marketing for clients
  • Ask about the software or your marketing: setup, campaigns and results
  • AI support for quick answers whenever you need one

Included in every plan

Book a call

The mDOS Chat panel on the Your mDOS team room: a hotel asks for help planning an email and social push for Sunday lunch, and a strategist from the mDOS team replies

Questions about memberships

By card, automatically each billing period, through your own payment account. Members can manage their details in your customer portal.
The member goes into a grace period that you set, and they’re emailed to update their card. Access stops only if the grace period runs out.
Yes. Staff can pause a member from the dashboard and see their full history.
Yes. Corporate plans let a company pay for a group of members under one account.
Yes. Plans can start with a trial, and members are reminded before it ends.

Included in every plan

Memberships and subscriptions come with everything else in mDOS, at one price per site. No per-user fees.