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Products › Online shop

Sell your products online, from your own site.

Hampers, bottles, merchandise or gift boxes, sold from your own website with stock, delivery and click and collect built in. Every order lands on the customer’s record.

From shelf to doorstep

Add products, take orders and get them out of the door.

Your catalogue

Products in every size and option, with their own price and stock.

  • A step-by-step form with photos
  • Sizes and options priced separately
  • Bulk changes to category, tax or visibility
  • Import and export as a spreadsheet
  • Age-restricted items checked at checkout

Included with the online shop

Everything you need to sell products, with no add-ons.

Sizes and options

Each product can come in sizes or options, each with its own price, stock count and picture.

Stock that adds up

Stock comes off as orders are paid and goes back when you refund, and the last item is never sold twice.

Shipping your way

Draw shipping zones by country and postcode with their own prices, and offer free delivery over an amount you set.

Click and collect

Let customers collect from your site, with your own pickup instructions in the email they receive.

Sold on the till too

The same products can be rung through the till, so stock stays right across your shop and your counter.

On the customer record

Every paid order is saved to the customer’s record and earns loyalty points, so your shop buyers join the rest of your marketing.

Every feature, in detail

Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Open each area underneath for the rest.

Every plan
Your products
Products in sizes and options, each with its own price and stock✓ Included in every plan
A step-by-step form to add a product, with photos✓ Included in every plan
Change category, tax rate or visibility for many products at once✓ Included in every plan
Import and export your products as a spreadsheet✓ Included in every plan
Tax codes from your own tax settings✓ Included in every plan
Age-restricted products with a date-of-birth check at checkout✓ Included in every plan
The same products sold on the till✓ Included in every plan (Beta)

More features, by area

7 features

FeatureEvery plan
A shopfront with featured products, categories and search✓ Included
Show stock counts, or just in stock and sold out✓ Included
Gift wrap and add-ons suggested in the basket✓ Included
Guest checkout, or signed-in customers only✓ Included
Promo codes and loyalty points at checkout✓ Included
Your own extra questions at checkout✓ Included
The last item is never sold twice: a clear “out of stock” instead✓ Included

7 features

FeatureEvery plan
Shipping zones by country and postcode, with free delivery over an amount you set✓ Included
Click and collect, with your own pickup instructions✓ Included
Dispatched and ready-to-collect emails sent when you update an order✓ Included
A tracking page customers open from their dispatch email✓ Included
A refund returns the stock and takes back the loyalty points✓ Included
Reminder emails for abandoned baskets, once you switch them on✓ Included
An hourly check of card payments against your orders✓ Included

6 features

FeatureEvery plan
Stock takes and low-stock alerts✓ Included
Allergen sign-off for shop products✓ Included
Search orders by customer email✓ Included
Shop sales on the till recorded even when offline✓ Included Beta
Refund rate, counted by value✓ Included
Shop customer insights: cohorts, health and ad tie-back✓ Included

2 features

FeatureEvery plan
Re-importing a product sheet updates products, never duplicates them✓ Included
Stock taken off once per paid order, however often the payment message arrives✓ Included

3 features

FeatureEvery plan
A refund that can’t be confirmed is never shown as done✓ Included
Renaming a product’s web address keeps old links working✓ Included
A warning when shop reporting data looks wrong✓ Included

Make it yours. Let it do the legwork.

Shape it to how you work, and let it handle the routine for you.

Shop settings in mDOS: fulfilment, checkout, tax and pricing, inventory and orders, with the shop’s own name and currency
1
MAKE IT YOURS

Your shop, your rules

Choose guest checkout, click and collect or delivery, your own shipping zones, and whether stock counts show.

The mDOS shop board: products, active orders, today’s revenue and low-stock items
2
IT DOES THE LEGWORK

Stock and records kept straight

Paid orders take stock off, land on the customer record and earn loyalty points, and a refund puts both back.

Web and till: one product list, one stock count
3
BUILT IN

On the till as well

The same products are sold on the till, so stock stays right everywhere.

What the online shop replaces

One shop that knows your customers.

A separate shop

A Shopify or WooCommerce store kept apart from your bookings and customer records, with its own monthly fee and apps.

Manual stock lists

Spreadsheets of what’s left, updated by hand after every sale online and at the counter.

Copy-and-paste customers

Exporting buyers from one system to email them from another. Here every buyer is already on your customer record.

Set up by real people, supported by AI. An mDOS Expert Partner sets up your products, shipping zones and payments with you, and is a call away when you add more.

Switch at your own pace

Keep your current shop running while you add your products here, and switch over when you’re ready. We help you bring your products across from a spreadsheet and agree a tailored switching plan with you.

How switching works

Three things no one else brings together

An online shop needs people to find it. mDOS gives you the shop, AI agents to promote it and a marketing team to drive sales.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Sell hampers, bottles, merchandise or gift boxes from your own website, with stock, delivery and click and collect built in.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents draft the emails and social posts that promote your products, checked against your real prices before they reach you to approve.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

An mDOS Expert Partner sets up your products, shipping zones and payments with you, and partner marketers plan the campaigns that bring buyers in.

Meet the people →
TRY IT YOURSELF

Try it on a demo site.

Working websites built on mDOS for invented businesses. Open one and try it the way your customers would.

Demo sites are invented businesses. Payments are test-only: use the UK test card 4000 0082 6000 0000 with any future date and any CVC. Book or buy with your own email address and you’ll receive a real confirmation email.

Support from a real marketing team

mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.

Chat with our marketing experts

Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.

  • Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
  • Answered by marketing experts from our partner agencies, the same people who run marketing for clients
  • Ask about the software or your marketing: setup, campaigns and results
  • AI support for quick answers whenever you need one

Included in every plan

Book a call

The mDOS Chat panel on the Your mDOS team room: a hotel asks for help planning an email and social push for Sunday lunch, and a strategist from the mDOS team replies

Questions about the online shop

Yes. Each product can have sizes or options, each with its own price, stock count and picture.
You set shipping zones by country and postcode with their own prices, and can offer free delivery over an amount you choose.
Yes. Switch on click and collect and add your own pickup instructions, which go in the email when an order is ready.
The money goes back to the customer, the stock goes back on the shelf and any loyalty points from the order are taken back.
Yes. It works today, and an mDOS Expert Partner sets it up with you.

Open your shop

The online shop comes with everything else in mDOS, at one price per site. No per-order or per-user fees.