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HONEST COMPARISON

mDOS or OpenTable? Compare before you renew.

OpenTable pairs table management with paid promotions. mDOS helps you win and keep guests on your own website, with no per-cover fees.

The short version

OpenTable combines table management with a diner network. mDOS has no cover fees at all and adds your guest marketing, reviews, loyalty (Beta), gift vouchers and website to table booking, at one price per site with every feature included. If most of your new guests come from OpenTable, that network matters. If you want to grow bookings you already own, compare mDOS.

How our software compares

This compares our software’s features only. Our AI agents and our partner Marketing Experts come on top, and no single tool here includes them. Every mDOS line is live today unless it says Beta. Every OpenTable line comes from OpenTable’s own website; “Not listed” means we couldn’t find it there. Checked on 9 Oct 2026; sources are listed below.

mDOSOpenTable
Pricing✓ Fixed price: one price per site, every feature included, no per-user or per-module feesCore and Pro plans by quote; Premium SMS a monthly add-on
One guest record across stays, tables, orders and marketing✓ Built in, nothing to connect✓ 360° guest profiles on Pro
Marketing tools, included in every plan
Your website, landing pages and sales funnels✓ Included in every planNot listed
SEO: site audits, keyword and rank tracking, on-page fixes✓ Included in every planNot listed
AI search visibility (ChatGPT, Gemini and others)✓ Included in every planNot listed
Social media: plan, design and publish posts✓ Included in every planNot listed
Google Business Profile: reviews and replies✓ Included in every planNot listed
Paid ads: create and launch on Google, Meta and LinkedIn✓ Create and launch campaigns on Google, Meta and LinkedIn, plus conversion tracking — switch on when you want itDigital advertising and ad tracking listed on both plans
Digital PR: story ideas, press releases, media outreach✓ Included in every plan (Beta)Not listed
Website visitor intelligence: which companies visit✓ Included in every planNot listed
Email and text marketing✓ Included in every planDirect and automated messaging; email campaigns on Pro only
Review requests and replies✓ Included in every plan✓ Review management
Loyalty programme✓ Included in every plan (Beta)Not listed
Gift vouchers✓ Included in every planNot listed
Guest Wi-Fi capture page, with consent straight into the guest record✓ Included in every planNot listed
Apps
Mobile apps✓ Manager, Customer and Staff apps✓ A mobile app with floor plan
Bookings, rooms and service
Hotel front desk, channel manager and booking engine✓ IncludedNot listed
Table booking with a floor plan✓ Included✓ Floor plans, Smart Assign and a waitlist
Events, tickets and private hire✓ Included✓ Experiences, ticketing and deposits
Till (Point of Sale)✓ Included (Beta)Links to your till (POS integration)
Menu builder & designer: digital and print menus, allergens and QR ordering✓ IncludedA menu shown on your OpenTable listing profile
Stock management: levels, recipes, waste, suppliers and purchase orders✓ Included (Beta)Not listed
Where OpenTable leads
Venues using it, and diners seatedNewer, with fewer customers so far70k+ venues; 2 bn diners seated a year
Paid promotions to fill quiet timesPromotions you run yourself, no per-cover feeAdd-on: “Bonus Points”, priced per cover
Bookings from other sites and appsA public API and webhooks✓ Booking integrations with 100+ sites and apps

And on top of the software: AI agents that do the legwork, and vetted Marketing Experts running it with you. No single tool compared here includes them.

The Platform → · AI Agents → · Marketing Experts →

Where mDOS is stronger

  • Fixed pricing: one price per site with every feature included, so no cover fees and no surprise per-user or per-module costs.
  • Marketing tools included in every plan: SEO, AI search, social media, Google Business Profile, paid ads, digital PR (Beta) and visitor intelligence. Run them yourself, with the AI team (Beta), or let our marketing team run them on the Managed plan.
  • Your website, guest marketing, reviews and gift vouchers come with table booking, on one guest record.
  • An AI team (Beta) that spots quiet services ahead and drafts posts and emails to fill them, with live chat with our marketing team on every plan.
  • Vetted Marketing Experts on the Managed plan: a Certified Partner Agency (such as Founding Partner Mr Digital) runs your marketing for you, under a retainer contracted and invoiced by that partner.

Where OpenTable is stronger

  • Reach: OpenTable says it serves more than 70,000 venues and seats 2 billion diners a year.
  • Guest tools on its Pro plan, such as 360° guest profiles, AI-powered guest insights and automated email campaigns.
  • Paid promotions that fill empty seats without cutting prices, and shift demand from peak to quieter times.
  • Round-the-clock service: OpenTable says you reach a real person in under 1.5 minutes, on average.
Sources (10)
  1. Core and Pro are both "Contact us for pricing"; Premium SMS is a monthly add-on on Core · opentable.co.uk (checked 9 Oct 2026)
  2. Both Core and Pro list review management, booking integrations (100+ sites and apps), digital advertising, ad tracking, experiences, ticketing, deposits and card holds, floor plans, Smart Assign, a waitlist, POS integration, a mobile app with floor plan, direct and automated messaging, a guest database and post-dining surveys; automated email campaigns and automated tags are on Pro only · opentable.co.uk (checked 9 Oct 2026)
  3. Core also includes ticketed events and advanced analytics · opentable.co.uk (checked 9 Oct 2026)
  4. Pro adds 360° guest profiles, AI-powered guest insights, automated and customisable email campaigns, custom text messaging and memberships (new) · opentable.co.uk (checked 9 Oct 2026)
  5. Pro is on a one-year contract that renews automatically each year, with 30 days’ notice; POS integration comes at no extra cost · opentable.co.uk (checked 9 Oct 2026)
  6. "Bonus Points" paid promotions, priced per cover in the UK · opentable.co.uk (checked 9 Oct 2026)
  7. "24/7 Service: Talk to a real person in under 1.5 minutes, on average", with hands-on onboarding and account management · opentable.co.uk (checked 9 Oct 2026)
  8. Our solutions lists reservations, a custom profile and listing (guests see your location, menu and photos), table management, an in-house and online waitlist, availability controls, real-time inventory and POS integration; no menu designer is shown · opentable.co.uk (checked 9 Oct 2026)
  9. "70k+ restaurants, pubs, bars, wineries, and other venues served by OpenTable worldwide"; "2 bn diners seated through OpenTable annually" · opentable.co.uk (checked 9 Oct 2026)
  10. Restaurant promotions: "Fill empty seats without cutting prices" and "Shift excess demand from peak times to shoulder times" · opentable.co.uk (checked 6 Oct 2026)

Moving from OpenTable at your own pace

Switch in phases. Keep OpenTable side by side while its contract runs out, start with guest marketing or your website, and we move your future bookings and guest history across. Your switching plan fits your service.

How switching works

More than a table booking system

Unlike OpenTable, mDOS isn’t only a table booking system. You get The Platform, The AI Agents and The Marketing Experts, working as one, at one price per site.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Not just a table booking system: your website, bookings, customer records, marketing and team tools in one system.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents draft campaigns, review replies and follow-ups for you to approve, and spot problems early. Nothing goes out without your approval.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

Vetted Marketing Experts, led by our Founding Partner Agency Mr Digital, set the plan and steer the AI. On Managed, we run your marketing and answer for the results.

Meet the people →

Questions restaurants ask about mDOS and OpenTable

Look at where your bookings come from first. We help you check how many came from the OpenTable network and how many came direct, so you can decide with real numbers.
Yes. Moving your future bookings and guest history is part of your switching plan, and we check them with you before you go live.
No. You pay one price per site, with every feature included, however many covers you take.
Yes. Large parties can pre-order and pay a deposit when they book, and allergies and occasions are saved on the booking.
It spots quiet services ahead, drafts posts and emails to fill them and replies to reviews in your voice. Our AI team is in Beta: it works around the clock once you switch it on, and nothing goes out without your approval.

See your bookings without the cover fees

Book a demo and we’ll show table booking, guest marketing and your website working together for your restaurant.