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HONEST COMPARISON

mDOS or Eventbrite? An honest side-by-side.

Both sell tickets and check people in. The difference is who owns the relationship afterwards, and what each ticket costs you.

The short version

Eventbrite is the best-known ticketing marketplace, with 89 million monthly active users who can find your event there, QR check-in and built-in email to your community. It takes a fee on every paid ticket. mDOS sells tickets on your own website and puts each buyer on one customer record next to your memberships, gift vouchers, shop and loyalty (Beta), at one price per site. Then it markets your next event with email, text, social and paid ads, with an AI team (Beta) and our marketing team on live chat.

How our software compares

This compares our software’s features only. Our AI agents and our partner Marketing Experts come on top, and no single tool here includes them. Every mDOS line is live today unless it says Beta. Every Eventbrite line comes from Eventbrite’s own website; “Not listed” means we couldn’t find it there. Checked on 9 Oct 2026; sources are listed below.

mDOSEventbrite
Pricing✓ Fixed price: one price per site, every feature included, no per-user or per-module feesPer-ticket fees (3.7% + $1.79) plus 2.9% processing; free for free events
Marketing tools, included in every plan
Email marketing: campaigns and automated journeys✓ Included in every plan✓ Emails to your community, up to 6,000 a day
Text (SMS) marketing✓ Included in every planNot listed
Social media: plan, design and publish posts✓ Included in every plan✓ Promote events on Facebook and Instagram from Eventbrite
SEO: site audits, keyword and rank tracking, on-page fixes✓ Included in every planNot listed
AI search visibility (ChatGPT, Gemini and others)✓ Included in every planNot listed
Google Business Profile: reviews and replies✓ Included in every planNot listed
Paid ads on Google, Meta and LinkedIn✓ Create and launch campaigns on Google, Meta and LinkedIn, plus conversion tracking — switch on when you want itFacebook and Instagram ad tools and Eventbrite Ads, in the price
Artwork and design studio (instead of Canva)✓ Included in every planNot listed
Digital PR: story ideas, press releases, media outreach✓ Included in every plan (Beta)Not listed
Website visitor intelligence: which companies visit✓ Included in every planNot listed
Sales and outreach
One customer record across marketing, sales and bookings✓ Built in, nothing to connectNot listed
CRM: a sales pipeline from enquiry to signed✓ IncludedThrough apps such as Salesforce and HubSpot
Website and conversion
Website builder✓ IncludedAn event page for each event
Forms and surveys✓ IncludedThrough apps such as SurveyMonkey
Lead magnets: gated downloads✓ IncludedNot listed
Selling and customers
Events and ticketing✓ Included✓ Ticketing, discount codes and QR check-in
Payments, pay links and deposits✓ Included✓ Payments, early payouts and instalments
Online shop✓ IncludedNot listed
Memberships and subscriptions✓ IncludedNot listed
Gift vouchers✓ IncludedNot listed
Loyalty programme✓ Included (Beta)Not listed
Groups and AI
Multi-site brand campaigns: email, paid campaigns and social posts rolled out to every site✓ Included; each site’s version comes to you for approvalNot listed
Mobile apps✓ Manager, Customer and Staff appsNot listed
Where Eventbrite leads
Ticket buyers browsing it✗ No marketplace of ticket buyers89M monthly active users
Connected appsA public API and webhooks✓ 100+ apps

And on top of the software: AI agents that do the legwork, and vetted Marketing Experts running it with you. No single tool compared here includes them.

The Platform → · AI Agents → · Marketing Experts →

Where mDOS is stronger

  • Fixed pricing: one price per site with every feature included, where Eventbrite charges a service fee on every paid ticket.
  • One customer record for every ticket buyer, next to memberships, gift vouchers, a shop and loyalty (Beta).
  • Your own website and the marketing to fill the next event: email, text, social, SEO and paid ads.
  • A real marketing team on live chat on every plan, and on the Managed plan they run your marketing for you.
  • Vetted Marketing Experts on the Managed plan: a Certified Partner Agency (such as Founding Partner Mr Digital) runs your marketing for you, under a retainer contracted and invoiced by that partner.

Where Eventbrite is stronger

  • A huge marketplace: 89 million monthly active users can discover your event on Eventbrite itself.
  • Proven scale for ticketing: 270 million tickets and 4.7 million events.
  • Free to use for free events, with email to your community built in.
Sources (12) · checked 9 Oct 2026
  1. Free for free events; paid events carry a 3.7% + $1.79 service fee per ticket and a 2.9% payment processing fee per order; Eventbrite Pro is from $15 a month · eventbrite.com
  2. Online ticketing, flexible ticket types, discount codes, a Check-In App and QR code check-in · eventbrite.com
  3. "Send emails to your community with no contact limits and up to 6,000 daily sends"; Eventbrite Pro raises this to 10,000 a day · eventbrite.com
  4. Facebook and LinkedIn ticket sales, and automated multi-event ads on Facebook and Instagram · eventbrite.com
  5. Analytics show "where sales originate and campaign ROI"; Eventbrite Ads buys placements on Eventbrite · eventbrite.com
  6. "Beautifully designed event pages" for each event · eventbrite.com
  7. Integrated payment processing, payouts before the event and instalment payments · eventbrite.com
  8. "Over 100 trusted apps" in its App Marketplace, including Salesforce, Mailchimp, HubSpot and SurveyMonkey · eventbrite.com
  9. Email support on the free tier; priority phone and chat support on Pro and above · eventbrite.com
  10. 89M monthly active users; 270M tickets transacted; 4.7M events hosted · eventbrite.com
  11. Event pricing "includes powerful promotion tools": visibility on the Eventbrite marketplace, Eventbrite Ads, email campaigns, Facebook and Instagram ad tools, promo codes, smart audiences and data insights; plus automated event reminders, waitlists, an organiser app, mobile check-in, email support and 24/7 chat support for paid events · eventbrite.com
  12. Event marketing platform: targeted email campaigns with templates and open, click and conversion tracking; promote events on Facebook and Instagram directly from Eventbrite; reach 90M+ monthly buyers on its marketplace; campaign analytics showing ROI and which channels sell tickets · eventbrite.com

Moving from Eventbrite at your own pace

You don’t have to move everything at once. Sell your next event on your own site with mDOS while past events stay on Eventbrite, and bring your attendee list across. We agree a switching plan with you.

How switching works

More than a ticketing tool

Unlike Eventbrite, mDOS isn’t only a ticketing tool. You get The Platform, The AI Agents and The Marketing Experts, working as one, at one price per site.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Not just a ticketing tool: your website, bookings, customer records, marketing and team tools in one system.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents draft campaigns, review replies and follow-ups for you to approve, and spot problems early. Nothing goes out without your approval.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

Vetted Marketing Experts, led by our Founding Partner Agency Mr Digital, set the plan and steer the AI. On Managed, we run your marketing and answer for the results.

Meet the people →

Questions about mDOS and Eventbrite

No. mDOS is one price per site with every feature included. Your payment provider’s card fees still apply.
Yes. Tickets carry a QR code that your team scans at check-in.
Your events sit on your own website, and mDOS markets them with email, text, social, SEO and paid ads. Eventbrite’s own marketplace is something mDOS doesn’t have.
Yes. We move your attendees across as part of your switching plan, with their consent records, and check them with you first.
It drafts the campaign for your next event and follows up past attendees. Our AI team is in Beta: it works around the clock once you switch it on, and nothing goes out without your approval.

Sell your next event on your own site

Book a demo and we’ll walk through ticketing, check-in and your event marketing side by side with how you sell today.