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HONEST COMPARISON

mDOS or Mews? An honest side-by-side.

Both run the front desk of a modern hotel. The difference is how much of the rest, from your restaurant to your guest marketing, comes in the same box at one price.

The short version

Mews is a well-established hotel system used by more than 15,000 hoteliers, with a large marketplace of connected apps. mDOS runs the hotel too, with front desk, night audit, housekeeping, rates and a channel manager, and adds your restaurant bookings, guest marketing, reviews, loyalty (Beta) and website, at one price per site with every feature included. If you want one system for the whole guest journey and an AI team (Beta) that helps you sell, mDOS is worth a look. If you want the widest choice of connected apps, Mews is hard to beat.

How our software compares

This compares our software’s features only. Our AI agents and our partner Marketing Experts come on top, and no single tool here includes them. Every mDOS line is live today unless it says Beta. Every Mews line comes from Mews’s own website; “Not listed” means we couldn’t find it there. Checked on 9 Oct 2026; sources are listed below.

mDOSMews
Pricing✓ Fixed price: one price per site, every feature included, no per-user or per-module feesPer room, quoted by sales + paid add-ons (Point of Sale, Spaces and Amenities)
One guest record across stays, tables, orders and marketing✓ Built in, nothing to connectOne guest profile from booking to check-out
Marketing tools, included in every plan
Your website, landing pages and sales funnels✓ Included in every planNot listed
SEO: site audits, keyword and rank tracking, on-page fixes✓ Included in every planNot listed
AI search visibility (ChatGPT, Gemini and others)✓ Included in every planNot listed
Social media: plan, design and publish posts✓ Included in every planNot listed
Google Business Profile: reviews and replies✓ Included in every planNot listed
Paid ads: create and launch on Google, Meta and LinkedIn✓ Create and launch campaigns on Google, Meta and LinkedIn, plus conversion tracking — switch on when you want itNot listed
Digital PR: story ideas, press releases, media outreach✓ Included in every plan (Beta)Not listed
Website visitor intelligence: which companies visit✓ Included in every planNot listed
Email and text marketing✓ Included in every planWhatsApp and text messaging
Review requests and replies✓ Included in every planNot listed
Loyalty programme✓ Included in every plan (Beta)Not listed
Gift vouchers✓ Included in every planNot listed
Guest Wi-Fi capture page, with consent straight into the guest record✓ Included in every planNot listed
Apps
Mobile apps✓ Manager, Customer and Staff appsNot listed
Bookings, rooms and service
Hotel front desk, channel manager and booking engine✓ Included✓ PMS, booking engine and a 400-channel manager
Table booking with a floor plan✓ IncludedNot listed
Events, tickets and private hire✓ IncludedNot listed
Till (Point of Sale)✓ Included (Beta)Add-on: Point of Sale
Menu builder & designer: digital and print menus, allergens and QR ordering✓ IncludedNot listed
Stock management: levels, recipes, waste, suppliers and purchase orders✓ Included (Beta)Not listed
Where Mews leads
Connected apps marketplace, and scaleA public API and webhooks✓ 1,000+ apps and an open API; 15,000+ hoteliers use Mews
Digital room keys, self-serve kiosks and round-the-clock support✗ Not yet; live chat with our marketing team✓ Included in Mews Pro
Automatic revenue managementRate rules you set✓ Real-time, automatic pricing

And on top of the software: AI agents that do the legwork, and vetted Marketing Experts running it with you. No single tool compared here includes them.

The Platform → · AI Agents → · Marketing Experts →

Where mDOS is stronger

  • Fixed pricing: one price per site with every feature included, so no surprise per-user or per-module costs.
  • Marketing tools included in every plan: SEO, AI search, social media, Google Business Profile, paid ads, digital PR (Beta) and visitor intelligence. Run them yourself, with the AI team (Beta), or let our marketing team run them on the Managed plan.
  • Your restaurant, events, website and guest marketing run in the same system as your rooms, at one price per site.
  • An AI team (Beta) that drafts campaigns and review replies around the clock once you switch it on, and live chat with our marketing team on every plan.
  • Vetted Marketing Experts on the Managed plan: a Certified Partner Agency (such as Founding Partner Mr Digital) runs your marketing for you, under a retainer contracted and invoiced by that partner.

Where Mews is stronger

  • A much larger marketplace: Mews lists more than 1,000 connected apps and an open way to link your own tools.
  • Scale and track record: Mews says more than 15,000 hoteliers use it.
  • Guest technology such as digital room keys and self-serve kiosks, which mDOS doesn’t offer today.
  • Revenue management with real-time, automatic pricing, where mDOS changes rates by rules you set.
Sources (9) · checked 9 Oct 2026
  1. Mews is priced per room; the prices shown are indicative of a 10-room property, and the sales team creates a quote · mews.com
  2. Priced per room with a quote from sales; Point of Sale (POS) and Spaces and Amenities are listed as extras under "Make Mews work harder for you" · mews.com
  3. Mews Pro lists property management, a booking engine, a channel manager with two-way sync across a 400-channel distribution network, and a housekeeping and maintenance suite powered by Flexkeeping · mews.com
  4. Point of Sale (POS) is listed under "Make Mews work harder for you", separate from the Mews Core and Pro plans · mews.com
  5. Mews Pro guest technology: "AI messaging via WhatsApp and SMS, self-serve kiosks and digital keys"; Mews Pro support and training: "Round-the-clock support and Mews University training paths" · mews.com
  6. "See the whole picture with one guest profile from booking to check-out" · mews.com
  7. Mews Pro business intelligence: "AI-enhanced tools to pull in more data and build custom dashboards" · mews.com
  8. Mews Pro revenue management: "Real-time pricing, with autopilot optimization up to 24 months ahead" · mews.com
  9. More than 1,000 marketplace integrations and an open API; more than 15,000 hoteliers use Mews · mews.com

Moving from Mews at your own pace

You don’t have to switch everything at once. Start with guest marketing or your website, keep Mews running side by side while its contract runs out, and we move your guest history across. We build a switching plan around your hotel.

How switching works

More than a hotel system

Unlike Mews, mDOS isn’t only a hotel system. You get The Platform, The AI Agents and The Marketing Experts, working as one, at one price per site.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Not just a hotel system: your website, bookings, customer records, marketing and team tools in one system.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents draft campaigns, review replies and follow-ups for you to approve, and spot problems early. Nothing goes out without your approval.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

Vetted Marketing Experts, led by our Founding Partner Agency Mr Digital, set the plan and steer the AI. On Managed, we run your marketing and answer for the results.

Meet the people →

Questions hotels ask about mDOS and Mews

Yes. Many hotels start with mDOS for guest marketing, reviews or their website while Mews runs the front desk, then move the rest when their contract ends.
No. We move your guest records and future bookings across as part of your switching plan, and check them with you before you go live.
Yes. The mDOS channel manager keeps your rates and rooms in sync with the booking sites you sell on, and it’s included in the price.
No. Table booking, menus and guest marketing are included in the one price per site. Our till is in Beta, so ask us how it would fit your bar and restaurant.
It watches bookings and reviews, drafts replies and campaigns, and flags quiet dates. Our AI team is in Beta: it works around the clock once you switch it on, and nothing goes out without your approval.

See mDOS with your own hotel in mind

Book a demo and we’ll walk through your front desk, your restaurant and your guest marketing side by side with how you work today.