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HONEST COMPARISON

mDOS or ResDiary? An honest comparison.

Neither charges commission on your bookings. The difference is what sits around the booking: your guest marketing, loyalty, website and the rest of your venue.

The short version

ResDiary is a commission-free table booking system used by more than 10,000 venues in 60 countries, with paid monthly add-ons for things like pre-orders, gift vouchers, events, text messages and marketing. mDOS also takes no commission, and includes table booking, guest marketing, reviews, loyalty (Beta), gift vouchers, events and your website in one price per site, with every feature included. If you want a focused booking system and pick add-ons as you go, ResDiary fits. If you want fewer systems and an AI team (Beta) helping you fill tables, compare mDOS.

How our software compares

This compares our software’s features only. Our AI agents and our partner Marketing Experts come on top, and no single tool here includes them. Every mDOS line is live today unless it says Beta. Every ResDiary line comes from ResDiary’s own website; “Not listed” means we couldn’t find it there. Checked on 9 Oct 2026; sources are listed below.

mDOSResDiary
Pricing✓ Fixed price: one price per site, every feature included, no per-user or per-module feesQuote by bookings per month + paid add-ons (vouchers, events, SMS, CRM)
One guest record across stays, tables, orders and marketing✓ Built in, nothing to connectAdd-on: CRM and marketing
Marketing tools, included in every plan
Your website, landing pages and sales funnels✓ Included in every planNot listed
SEO: site audits, keyword and rank tracking, on-page fixes✓ Included in every planNot listed
AI search visibility (ChatGPT, Gemini and others)✓ Included in every planNot listed
Social media: plan, design and publish posts✓ Included in every planNot listed
Google Business Profile: reviews and replies✓ Included in every planNot listed
Paid ads: create and launch on Google, Meta and LinkedIn✓ Create and launch campaigns on Google, Meta and LinkedIn, plus conversion tracking — switch on when you want itNot listed
Digital PR: story ideas, press releases, media outreach✓ Included in every plan (Beta)Not listed
Website visitor intelligence: which companies visit✓ Included in every planNot listed
Email and text marketing✓ Included in every planAdd-on: Text messages
Review requests and replies✓ Included in every planNot listed
Loyalty programme✓ Included in every plan (Beta)Not listed
Gift vouchers✓ Included in every planAdd-on: Gift Vouchers, plus a 3% surcharge
Guest Wi-Fi capture page, with consent straight into the guest record✓ Included in every planNot listed
Apps
Mobile apps✓ Manager, Customer and Staff appsNot listed
Bookings, rooms and service
Hotel front desk, channel manager and booking engine✓ IncludedAdd-on: Links to your hotel system
Table booking with a floor plan✓ Included✓ Included
Events, tickets and private hire✓ IncludedAdd-on: Event Manager
Till (Point of Sale)✓ Included (Beta)Add-on: Links to your till
Menu builder & designer: digital and print menus, allergens and QR ordering✓ IncludedNot listed
Stock management: levels, recipes, waste, suppliers and purchase orders✓ Included (Beta)Not listed
Where ResDiary leads
Commission on bookingsNoneNone
Venues using itNewer, with fewer customers so far10,000+ venues in 60 countries
Diner discovery site✗ Not offered✓ DesignMyNight, UK and Ireland

And on top of the software: AI agents that do the legwork, and vetted Marketing Experts running it with you. No single tool compared here includes them.

The Platform → · AI Agents → · Marketing Experts →

Where mDOS is stronger

  • Fixed pricing: one price per site with every feature included, so no surprise per-user or per-module costs.
  • Marketing tools included in every plan: SEO, AI search, social media, Google Business Profile, paid ads, digital PR (Beta) and visitor intelligence. Run them yourself, with the AI team (Beta), or let our marketing team run them on the Managed plan.
  • Gift vouchers, events, text messages and guest marketing are included, not monthly add-ons.
  • An AI team (Beta) that spots quiet services ahead and drafts the emails to fill them, and live chat with our marketing team on every plan.
  • Vetted Marketing Experts on the Managed plan: a Certified Partner Agency (such as Founding Partner Mr Digital) runs your marketing for you, under a retainer contracted and invoiced by that partner.

Where ResDiary is stronger

  • A long reach in restaurants: more than 10,000 venues in 60 countries.
  • Extra exposure on DesignMyNight, its diner discovery site in the UK and Ireland.
  • You can start small and add only the extras you need.
Sources (8) · checked 9 Oct 2026
  1. ResDiary charges no commission on bookings, wherever the booking is made (website, social media, Reserve with Google or DesignMyNight) · resdiary.com
  2. Key benefits listed include AI risk prediction for no-shows, smart customer tagging for marketing, a customisable booking widget, SMS queue updates, pre-ordering for larger bookings and an AI assistant · resdiary.com
  3. Paid monthly add-ons: Pre-orders, Gift Vouchers, ResPhone, Event Manager, SMS, Group Central Reservations, POS integration, PMS integration and CRM/Marketing · resdiary.com
  4. Pricing "depends on the scale of your business and how many bookings your venue needs to take per month", with a tailored quote · resdiary.com
  5. A tailored quote based on bookings per month (Connect, Express, Pro and Ultimate differ only by number of bookings), plus paid monthly add-ons such as Gift Vouchers, Event Manager, SMS and CRM/Marketing · resdiary.com
  6. ResDiary "powers over 10,000+ hospitality venues" and "operates across 60 countries" · resdiary.com
  7. DesignMyNight: "Increase exposure to up to 3.9m users per month", in the UK and Ireland · resdiary.com
  8. Add-ons are charged per month, plus VAT, paid in advance; a 1.2% surcharge applies to deposits and payments and 3% to Gift Vouchers, plus Stripe fees; SMS fees apply · resdiary.com

Moving from ResDiary at your own pace

Switch in phases, not all at once. Keep ResDiary side by side while its contract runs out, and we move your future bookings and guest history across. We build your switching plan around your service times.

How switching works

More than a table booking system

Unlike ResDiary, mDOS isn’t only a table booking system. You get The Platform, The AI Agents and The Marketing Experts, working as one, at one price per site.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Not just a table booking system: your website, bookings, customer records, marketing and team tools in one system.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents draft campaigns, review replies and follow-ups for you to approve, and spot problems early. Nothing goes out without your approval.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

Vetted Marketing Experts, led by our Founding Partner Agency Mr Digital, set the plan and steer the AI. On Managed, we run your marketing and answer for the results.

Meet the people →

Questions restaurants ask about mDOS and ResDiary

Yes. We move your future bookings and guest history as part of your switching plan, and check them with you before you go live.
No. You pay one price per site, with every feature included, however many covers you take.
No. Gift vouchers, events, online ordering and guest marketing are all included in the one price.
Yes. Many restaurants keep ResDiary while its contract runs out and move across one site or one service at a time.
It spots quiet services ahead, drafts emails and posts to fill them and writes a briefing before each shift. Our AI team is in Beta: it works around the clock once you switch it on, and nothing goes out without your approval.

Compare it with your own restaurant

Book a demo and we’ll show mDOS against how your team uses ResDiary today, and plan a switch around your contract.