How it works
It answers, it records, and it knows when to hand over.
A natural voice
It answers your line with your greeting and instructions.
- Your own greeting, instructions and voice
- Callers can interrupt, just like a person
- A limit on minutes per call
- Callers matched to their customer record
Included with the AI phone receptionist
Calls answered, recorded and handed over, with no extra licence.
Answers your line
A natural AI voice answers with your greeting and instructions, and callers can interrupt it like a person. You choose when it answers, and your team can step in at any time.
Knows who’s calling
Callers are matched to their customer record, so the history is there when your team picks up.
Every call in the inbox
Each call is saved as a conversation in your shared inbox, beside email, text and chat.
Hands over
When a person is needed, a takeover banner appears on the staff app from any screen.
Taught by your managers
Managers teach it your house terms and preferences from their phone.
A limit per call
Set the minutes allowed for each call, so costs stay in hand.
Every feature, in detail
Everything below comes with every plan, at one price per site, with no add-ons or per-user fees. Beta means it works today and an mDOS Expert Partner sets it up with you.
Make it yours. Let it do the legwork.
Shape it to how you work, and let it handle the routine for you.
Your voice and greeting
Your own greeting, instructions and voice, with house terms taught by your managers.
Every call saved
Each call becomes a conversation in your shared inbox, matched to the caller’s record.
People step in
A takeover banner on the staff app, from any screen, whenever a person is needed.
What the AI phone receptionist replaces
Fewer missed calls, with no extra staff.
Missed calls
A phone ringing out during service. It’s answered every time, and the call is saved. Calls are answered in your own words, even in a rush.
Answering services
Outsourced call answering that doesn’t know your bookings or your customers. Every call is saved, so nothing said is lost.
Voicemail
Messages left to be returned later. Callers get an answer now, or a person if they need one. Your team only steps in when a person is really needed.
YOUR AI TEAM (BETA)
A receptionist among your AI agents
It works around the clock once you switch it on, and hands over to a person whenever it should.
Your voice and rules
Your greeting, instructions and voice, with a limit on minutes per call.
Saved to the inbox
Every call becomes a conversation in the shared inbox, matched to the caller’s record.
People step in
Staff accept or decline a handover from the staff app, and every handover is recorded.
Set up by real people, supported by AI. An mDOS Expert Partner connects your phone number and sets up the greeting and instructions with you.
Switch at your own pace
Start with out-of-hours calls and keep your current set-up for the rest. When you’re happy, let it answer more, and we agree a tailored plan with you.
Three things no one else brings together
Answering the phone is one job. mDOS puts it alongside your other AI agents, the software behind them and a real team. The receptionist is in Beta.
World-leading software
Every call becomes a conversation in your shared inbox, matched to the caller’s record next to their bookings and messages.
Tireless AI agents
The AI receptionist answers in a natural voice with your greeting and instructions, within a limit on minutes per call, and hands over when a person is needed.
Real experts driving it
An mDOS Expert Partner connects your phone number and sets up the greeting and instructions with you, and is a call away when you want to change them.
Support from a real marketing team
mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.
Chat with our marketing experts
Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.
- Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
- Answered by marketing experts from our partner agencies, the same people who run marketing for clients
- Ask about the software or your marketing: setup, campaigns and results
- AI support for quick answers whenever you need one
Included in every plan
