Customers see what fits their relationship with you.
No account needed to manage one booking.
Compare us with: Duve
Everything customers usually phone or email you about, in one place.
Customers change or cancel their own bookings from a link, within the rules you set. Fewer calls, fewer emails and fewer mistakes.
Hotel guests check in before arrival, add their arrival time, answer pre-arrival questions and see their bill, so the front desk is quicker on the day.
Members see their points, tier and rewards, and keep their gift vouchers in one wallet.
Members manage their plan and upcoming appointments without calling.
Offer upgrades and extras in the portal, so customers can add them before the day.
Customers update their details, download their data or ask for it to be erased, as GDPR requires.
Everything below comes with every plan, at one price per site, with no add-ons or per-user fees.
Shape it to how you work, and let it handle the routine for you.
Guests check in, add extras and update their own details in a portal that carries your venue information.
Bookings, bills, vouchers and data requests are all handled by the customer, without a call to you.
Guests see all their bookings and stays, and make new bookings from the portal.
Separate guest apps, manage-booking pages and the phone calls in between.
Duve and similar tools charge separately for online check-in and upsells, and keep their own copy of your guests. The portal is included in your plan and uses the same customer records.
Your booking system’s own pages show one booking at a time and nothing else. The portal shows everything a customer has with you: bookings, rewards, vouchers and memberships.
Every change a customer makes themselves is one less call for your team to take at a busy moment, and one less note to copy into the system by hand.
Set up by real people, supported by AI. An mDOS Expert Partner sets up your portal, branding, cancellation rules and extras with you, so customers can start using it from day one and your team can point every caller to it.
Keep your current guest app while its contract runs out. We bring customer accounts and upcoming bookings across, and agree a switching plan so every customer’s links keep working on the day you move.
A portal saves your team calls. mDOS also gives you AI agents for the questions that still come in, and a team that sets it up with you.
A portal in your branding where customers manage bookings, check in online, see their rewards and vouchers and update their own details.
AI agents draft a reply to every message that still arrives, using the customer’s history and your real details, so your team just checks and sends.
An mDOS Expert Partner sets up your portal, branding, cancellation rules and extras with you, so customers can use it from day one.
Working websites built on mDOS for invented businesses. Open one and try it the way your customers would.
Demo sites are invented businesses. Payments are test-only: use the UK test card 4000 0082 6000 0000 with any future date and any CVC. Book or buy with your own email address and you’ll receive a real confirmation email.
Keep your CRM and website. mDOS adds the outreach, ads and reporting, and keeps your records in step.
mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.
Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.
Included in every plan
