What guests can do
Everything they come back for, in one place.
Book and order
Their bookings and orders in one place.
- Bookings, ordering and a profile
- Room service, paid by card or added to the room
- Your own FAQs on the profile tab
Included with the guest app
A branded app experience, with no app development.
One app, many jobs
Your tabs
Hide Loyalty, Order or Bookings where they don’t suit your business.
Push and inbox
Choose the push categories guests can receive, and switch the in-app inbox on or off.
Room service
Hotel guests order from the app or portal and pay by card or add it to their room.
Family accounts
Guests invite family members to share their account.
Loyalty in their pocket
Points, tier, rewards and stamp challenges, with points for completing a profile.
Every feature, in detail
Everything below comes with every plan, at one price per site, with no add-ons or per-user fees.
Make it yours. Let it do the legwork.
Shape it to how you work, and let it handle the routine for you.
Your tabs
Show only the tabs that suit your business, with your own FAQs.
Room service handled
Hotel guests order room service and pay by card or add it to their room.
Family accounts
Guests invite family members to share their account.
What the guest app replaces
One app instead of several.
A custom-built app
Paying a developer to build and maintain your own app, then keeping it in step with your systems. Your guests get one app for everything they do with you.
Separate loyalty apps
A loyalty app that doesn’t know about bookings or orders. Points sit beside bookings and orders, so members see the full picture.
Room-service menus
Printed room-service menus and phone orders. Guests order and pay from their phone. Orders arrive with the room number, ready to charge to the bill.
Set up by real people, supported by AI. An mDOS Expert Partner sets up your tabs, push categories and FAQs with you. We check the app with you before guests see it.
Switch at your own pace
Keep your current app while its contract runs out and move guests across when you’re ready. We bring your loyalty members across and agree a tailored switching plan with you.
Three things no one else brings together
An app keeps you in your guests’ pockets. mDOS also gives you AI agents and a marketing team to give them a reason to open it.
World-leading software
Bookings, loyalty, ordering and a profile in one app, showing only the tabs that suit your business, all on the same customer record.
Tireless AI agents
AI agents draft the offers and messages that bring guests back, checked against your real prices and dates, ready for you to approve.
Real experts driving it
An mDOS Expert Partner sets up your tabs, push categories and FAQs with you, and checks the app with you before guests see it.
Support from a real marketing team
mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.
Chat with our marketing experts
Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.
- Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
- Answered by marketing experts from our partner agencies, the same people who run marketing for clients
- Ask about the software or your marketing: setup, campaigns and results
- AI support for quick answers whenever you need one
Included in every plan
