Help when you need it
Read it, be shown it, or ask.
How-to guides
Searchable, inside the dashboard.
- Searchable how-to guides
- A setup checklist until you go live
- Jump anywhere with Cmd+K
Included with every plan
Training that never goes out of date.
How-to guides
Searchable guides inside the dashboard, explaining the why as well as the how. It’s kept up to date as the product changes.
Guided tours
Tours on every major screen that explain each control and let you do the safe steps for real.
Safe for service
Tours never pop up on the till, kitchen screen or kiosk mid-shift.
Setup checklist
A checklist that follows you round the dashboard until you go live.
Co-Pilot
Ask a question and get an answer from the real product guides.
People too
Live chat with our marketing team, on every plan.
Every feature, in detail
Everything below comes with every plan, at one price per site, with no add-ons or per-user fees.
Make it yours. Let it do the legwork.
Shape it to how you work, and let it handle the routine for you.
Learn your way
Read a guide, take a tour, or ask Co-Pilot.
Safe in service
Tours never pop up on the till, kitchen screen or kiosk mid-shift.
Do it now
“Show me how” and “Do it now” on every tour.
What it replaces
Less training time.
Training days
Taking the team off the floor for a day of training. Your team learns on the job with guided tours.
Out-of-date manuals
PDF manuals that no longer match the screens. Guides and tours change as the screens change.
Support tickets
Waiting for a ticket reply to find a setting. Co-Pilot and our team answer straight away.
Set up by real people, supported by AI. Our team trains your managers in your first weeks, and the tours cover the rest. We set up the tours and the checklist for the parts of mDOS you use first, then add the rest as you grow.
Switch at your own pace
Train one team at a time with the tours, and choose screens that look like the system your team knows. We agree a tailored plan with you. New starters learn from the tours and guides, so training doesn’t stop when a manager is busy on the floor.
Three things no one else brings together
Help in mDOS comes from all three: guides in the software, answers from AI and real people on live chat.
World-leading software
Searchable guides, guided tours on every major screen and a setup checklist for the parts of mDOS you use first.
Tireless AI agents
Co-Pilot answers your questions about mDOS as you work, and AI agents in team chat reply when you @mention them.
Real experts driving it
Our team trains your managers in your first weeks and is there by chat, phone or video when you need a person.
Support from a real marketing team
mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.
Chat with our marketing experts
Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.
- Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
- Answered by marketing experts from our partner agencies, the same people who run marketing for clients
- Ask about the software or your marketing: setup, campaigns and results
- AI support for quick answers whenever you need one
Included in every plan
