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Products › Transactional emails

Every automatic email, in your own words.

Booking confirmations, meeting links, loyalty updates and more, all editable in your branding, with a preview and a test send.

Your emails, your way

Edit, test and roll back, safely.

Every email we send for you

Each one editable.

  • Booking confirmations
  • Meeting confirmations, changes and links
  • Loyalty welcome and points earned
  • Double opt-in and form notices

Included with transactional emails

On-brand system emails with no developer.

Every system email

Booking and meeting confirmations, loyalty updates, double opt-in, form notices and team alerts, each one editable. Changes are kept as versions, so you can always go back.

Your branding

Every email in your colours, logo and words.

Preview and test

See an email as a guest will, and send a test to yourself first.

Version history

Every change is kept, so you can go back to an earlier version.

Reset to default

Start again from our default wording whenever you want, with the reset recorded.

Checked on save

Required merge fields, like the booking reference, are checked when you save.

Every feature, in detail

Everything below comes with every plan, at one price per site, with no add-ons or per-user fees.

Every plan
The emails
Booking confirmations✓ Included in every plan
Meeting confirmations, cancellations and reschedules✓ Included in every plan
Video meeting links when they’re ready✓ Included in every plan
Double opt-in confirmations✓ Included in every plan
Loyalty welcome and points earned✓ Included in every plan
Low-rating alerts for your team✓ Included in every plan
Form submission notices✓ Included in every plan
Editing
Every system email editable in your branding✓ Included in every plan
Preview and send a test✓ Included in every plan
Reset any email to the default✓ Included in every plan
Version history for every system email✓ Included in every plan
Required merge fields checked when you save✓ Included in every plan
A reset is recorded in your company audit log✓ Included in every plan

Make it yours. Let it do the legwork.

Shape it to how you work, and let it handle the routine for you.

A system email template in mDOS: the booking confirmation, its subject with merge fields, editable in your words
1
MAKE IT YOURS

In your words

Every system email editable in your branding.

mDOS stops a broken email being saved: a required merge field is missing from the template
2
IT DOES THE LEGWORK

Checked on save

Required merge fields are checked when you save, so a broken email never goes out.

A booking confirmation email in mDOS with its versions: the default and one for each kind of booking
3
BUILT IN

Every version kept

Version history for every email, and a reset to the default.

What transactional emails replace

One place for every automatic email.

Fixed system emails

Plain, unbranded emails from each separate system that you can’t change. Here they all share your branding and your words.

Developer edits

Waiting for a developer to change a confirmation email. Your marketing team edits them, with a preview and a test send.

Broken templates

An email sent with a missing booking reference. Required details are checked first. You can always go back to an earlier version.

Set up by real people, supported by AI. An mDOS Expert Partner brands your system emails with you before your first booking. We go through each email with you, starting with booking confirmations and reminders, so the wording sounds like your business.

Switch at your own pace

Start with our default wording and brand it over time, one email at a time. We help you copy your current wording across and agree a tailored plan. Your guests keep getting the emails they expect throughout, and your team can preview each one before it changes.

How switching works

Three things no one else brings together

Every automatic email is a chance to sound like you. mDOS gives you the editor, AI agents for the marketing around it, and a team that gets the wording right.

mDOS Visitor Intent: a company visiting the website scored Hot 94, with its visits and pages viewed, under the intent filters

World-leading software

Booking confirmations, meeting links, loyalty updates and more, all editable in your branding, with a preview and a test send before anything changes.

See the software →
Four members of the mDOS AI team: Quinn (data, reporting and insight), Ivy (copywriting and content), Priya (reviews and reputation) and Theo (paid media)

Tireless AI agents

AI agents draft the marketing that follows a visit, such as win-back emails, and check every draft’s links, prices and dates before it reaches you to approve.

Meet the AI agents →
The Mr Digital team walking together across a footbridge

Real experts driving it

An mDOS Expert Partner brands your system emails with you before your first booking, going through each one so the wording sounds like your business.

Meet the people →
TRY IT YOURSELF

Try it on a demo site.

Working websites built on mDOS for invented businesses. Open one and try it the way your customers would.

Demo sites are invented businesses. Payments are test-only: use the UK test card 4000 0082 6000 0000 with any future date and any CVC. Book or buy with your own email address and you’ll receive a real confirmation email.

Support from a real marketing team

mDOS is built and operated by MDOS AI LTD. When you message or phone us, real Marketing Experts answer, on every plan, led by our Founding Partner Agency, Mr Digital. Here are five ways we help you get results.

Chat with our marketing experts

Message us from any screen in mDOS. The people who answer are marketers from our partner agencies, not a call centre.

  • Live chat on every plan, from the Chat button on every page, and you can phone us when you need to
  • Answered by marketing experts from our partner agencies, the same people who run marketing for clients
  • Ask about the software or your marketing: setup, campaigns and results
  • AI support for quick answers whenever you need one

Included in every plan

Book a call

The mDOS Chat panel on the Your mDOS team room: a hotel asks for help planning an email and social push for Sunday lunch, and a strategist from the mDOS team replies

Questions about transactional emails

Yes. Every system email is editable in your branding.
Yes. Every version is kept, and you can reset to the default.
Yes. Preview it and send a test to yourself.
Required merge fields are checked when you save, so a broken email isn’t saved.
Yes. It works today, and an mDOS Expert Partner sets it up with you.

Sound like you, every time

Transactional emails come with everything else in mDOS, at one price per site. Every system email is ready on day one, in your branding.