Ross Crawford
Founder, Mr Digital
- Fellow of the Chartered Institute of Marketing (FCIM)
Ross Crawford is the founder of Mr Digital and mDOS, and a Fellow of the Chartered Institute of Marketing (FCIM).
Articles by Ross
HospitalityHospitality marketing tools: the complete guide for independent hotels and small teams (2026)HospitalityThe hidden price of doing nothing: why avoiding marketing might be costing you everythingHospitalityThe mathematics of hospitality tech consolidationMarketingBuilt by Mr DigitalHospitalityThe anatomy of estate-wide promotionsHospitalityLoyalty beyond the stamp cardHospitalityLive estate reportingHospitalityHow we eliminated double charges architecturallyHospitalityChanging a menu across 100 venues shouldn't take a weekHospitality23 touchpoints, one systemHospitalityOne database beats ten integrationsHospitalityThe wine-pairing email that arrives 48 hours after the bottle is poured











